Facility Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Roles and Responsibilities

• Proactively manage all facility services in accordance with JLL account and client standard processes and procedures, ensuring superior customer satisfaction.
• Manage all assigned facilities to achieve the highest level KPI performance targets.
• Evaluate all assigned facilities based on the established grading. As part of this program evaluate the mechanical equipment, building shell, interior finishes, energy effectiveness, etc. and develop recommendations for improvements.
• Develop and manage facility operating budgets for the assigned portfolio, proactively track variances and manage within target.
• Achieve cost savings through maximizing utilization of suppliers, preferred vendors/contractors and identify additional efficiency opportunities, consistent with client goals.
• Lead the IFM team as a program manager or subject matter expert in one specialty discipline, i.e. Compliance, EH&S, Energy & Utility Cost, BDRP, etc.
• Represent client’s real estate organization at the regional level, developing and fostering regional client relationships as appropriate.
• Develop and maintain a high performance team including hiring, talent and succession planning, manager and individual development planning.
• Insure compliance with client portfolio wide initiatives and required local, state and federal laws and regulations, JLL audit and compliance requirements.
• Regularly attend and/or participate in training opportunities to maintain high technical, administrative and managerial competency levels.
• Develop best practices and innovations to implement on account and share with JLL.
• Accountable for the accuracy and timely updates to all systems data utilized for the account process, procedures and metrics supporting IFM.

Skills/Qualifications

• Bachelor’s degree or equivalent facilities management experience.
• 5 years facility management experience with corporate or third party service provider.
• CFM, CPM, RPA or CSM designation is a plus.
• Strong supervisory skills with the ability to coach, mentor and train.
• Business acumen including financial planning and analysis. Must be able to manage within budget and time constraints.
• Excellent interpersonal, communication, negotiation and presentation ability.
• Superior customer service, relationship building and follow up skills.
• Computer proficiency with Excel, Word, Outlook and Computerized Maintenance Management System (CMMS) required.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Salary : $102,000 - $129,000