Sales Assistant

JLL
Charlotte, NC Full Time
POSTED ON 5/8/2024
The Front Desk Admin is responsible for managing the front desk and general office area; providing support to ensure office services are provided in an effective and efficient manner. Being the first point of contact, this individual must also demonstrate a high level of customer service at all times. We're looking for enthusiastic individuals to create best-in-class reception & concierge experiences for employees, business clients, community members

Core Duties:
Greet and provide support for guests and employees
Answers telephones and directs the caller to the appropriate team member
Point of contact for all packages/deliveries
Assist with setup of audio visual equipment in conference rooms for meetings as-needed
Troubleshoot AV issues and become an expert in technology
Pick-up, drop-off, prepare postage/labels for mail/UPS/FedEx, courier services, etc.
Sort mail and keep workroom organized
Maintain phone lists, photo directory, and screen displays
Respond and follow through on requests for information and communicate with all levels of management with minimal supervisionMaintain the reception area in good order
Assist with processing invoices and expense reports
Responsible for all other duties and tasks as assigned


General Office Duties:
Coordinate new hire materials (headshots, mailboxes, etc.)
Create and maintain access badges for all employees
Work with Facilities Manager to assist with the coordination of repairs and maintenance of office equipment
Primary vendor contact and responsible for scheduling cleaning related items (breakroom, equipment, carpets, etc.)
Maintain office supplies and keep copy areas fully stocked and organized
Keep monthly office calendar updated
Facilitate semi-annual office purges
Breakroom duties (load/unload dishwasher, coffee machine maintenance, maintain cleanliness, etc.); assist with cleanup after team lunches
Order, maintain and organize all kitchen and office supplies
Maintain all conference rooms for cleanliness/reserve conference rooms, including ordering and/or setup
Resolve problems associated with all office services including: janitorial, mailroom, copier services, badging, and conference rooms.
Input work orders as needed pertaining to office space
Conduct regular office rounds to identify any items that need to be addressed
Manage all employee and vendor guests through registration system
Assist with employee and guest parking, including returning employee passes and managing visitor parking inventory
Assist with culture and philanthropy event planningAny and all other duties and tasks assigned





Knowledge, Skills & Abilities
MINIMUM REQUIRED
PREFERRED
Education/training
High school diploma;
some college preferred

Years of relevant experience
One to two yearsExperience in reception, concierge or related field


Skills and knowledge
Excellent customer service and relationship building skills
Strong organizational, interpersonal and communication skills
Knowledge of Microsoft Word, Excel, Power Point, Outlook, etc.
Working knowledge of audio visual equipment located in the conference rooms
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

 

Salary.com Estimation for Sales Assistant in Charlotte, NC

$37,321 - $47,863

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