Senior Facilities Coordinator
Job Posting for Senior Facilities Coordinator at JLL
Location: Hybrid - Must reside in or near Bakersfield, CA or Stockton, CA
As a Senior Facility Coordinator, you will act in a supporting role for a client's operations, take ownership of vendor management of the facilities operations including quality control site visits, and provide response and coordination of resolution for specific requests. Responsibilities include but are not limited to:
Cultivate and maintain a trusted working relationship with client representatives (JLL or external) and service providers.
Manage and coordinate with subcontracted and managed service suppliers to ensure services are delivered consistently with agreement terms.
Ensure that all site management and operations practices adhere to company, MSA (Master Service Agreement) requirements, and client standards.
Read and understand the applicable Service Level Agreements to ensure compliance.
Up to 75% of this role is Travel.
Conduct site inspections to evaluate vendor performance at client facilities. Additional travel may include on-site training and team building.
Utilize JLL Check inspections for Janitorial and Landscaping purposes during site visits.
Acquire a comprehensive understanding of workflows, processes, and procedures related to service management.
Provide training, leadership and mentoring to other team members, assisting them in understanding work order workflows in Corrigo including specific account processes.
Proficiently handle work order management, including dispatching, tracking, and reviewing subcontractor invoices for work requests.
Demonstrate exceptional proactivity in providing support for client work and vendor work orders.
Assist in the coordination and scheduling of maintenance activities, ensuring timely completion.
Communicate and escalate issues to the appropriate parties (clients, vendors, etc.) as needed.
Coordinate, support, and lead meetings with service providers and other stakeholders.
Achieve consistent superior performance in the management and execution of work orders.
Assist the operations team with tactical planning for goals and objectives.
Recommend continuous quality improvement practices to enhance service delivery.
Assist with budgetary requests, analysis, and operational reporting monthly and quarterly, as required.
Sound like you? To apply you need to have:
Experience working within CMMS/Work Order systems, Corrigo a must.
Self-motivated, confident, energetic, and flexible.
Superior customer service skills and orientation
Strong attention to detail
Critical thinking driven to achieve excellence
Ability to prioritize and work without direct supervision
Excellent communication, organization, and problem-solving skills.
Prior experience in facilities, property management, hospitality, or related field preferred.
Understanding of basic technical aspects of property management (HVAC (Heating, Ventilating and Air Conditioning), fire protection system, mechanical, electrical, and plumbing system) is advantageous.
Proficient skills in Microsoft Office Suite, including Excel, Word, Outlook, and Teams
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
As a Senior Facility Coordinator, you will act in a supporting role for a client's operations, take ownership of vendor management of the facilities operations including quality control site visits, and provide response and coordination of resolution for specific requests. Responsibilities include but are not limited to:
Cultivate and maintain a trusted working relationship with client representatives (JLL or external) and service providers.
Manage and coordinate with subcontracted and managed service suppliers to ensure services are delivered consistently with agreement terms.
Ensure that all site management and operations practices adhere to company, MSA (Master Service Agreement) requirements, and client standards.
Read and understand the applicable Service Level Agreements to ensure compliance.
Up to 75% of this role is Travel.
Conduct site inspections to evaluate vendor performance at client facilities. Additional travel may include on-site training and team building.
Utilize JLL Check inspections for Janitorial and Landscaping purposes during site visits.
Acquire a comprehensive understanding of workflows, processes, and procedures related to service management.
Provide training, leadership and mentoring to other team members, assisting them in understanding work order workflows in Corrigo including specific account processes.
Proficiently handle work order management, including dispatching, tracking, and reviewing subcontractor invoices for work requests.
Demonstrate exceptional proactivity in providing support for client work and vendor work orders.
Assist in the coordination and scheduling of maintenance activities, ensuring timely completion.
Communicate and escalate issues to the appropriate parties (clients, vendors, etc.) as needed.
Coordinate, support, and lead meetings with service providers and other stakeholders.
Achieve consistent superior performance in the management and execution of work orders.
Assist the operations team with tactical planning for goals and objectives.
Recommend continuous quality improvement practices to enhance service delivery.
Assist with budgetary requests, analysis, and operational reporting monthly and quarterly, as required.
Sound like you? To apply you need to have:
Experience working within CMMS/Work Order systems, Corrigo a must.
Self-motivated, confident, energetic, and flexible.
Superior customer service skills and orientation
Strong attention to detail
Critical thinking driven to achieve excellence
Ability to prioritize and work without direct supervision
Excellent communication, organization, and problem-solving skills.
Prior experience in facilities, property management, hospitality, or related field preferred.
Understanding of basic technical aspects of property management (HVAC (Heating, Ventilating and Air Conditioning), fire protection system, mechanical, electrical, and plumbing system) is advantageous.
Proficient skills in Microsoft Office Suite, including Excel, Word, Outlook, and Teams
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Salary.com Estimation for Senior Facilities Coordinator in Stockton, CA
$61,404 to $79,622
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