Sign Set and Ad Preparer

JOANN is a creative and dynamic company buzzing with energy and passion for inspiring creativity to help our customers find their happy place. Rooted in Cleveland since 1943, we are now more than 870 stores strong, and continue to grow as a company and a brand during this exciting time for our industry. A career at JOANN offers you the chance to stand out, collaborate creatively with cross-functional team, and enjoy both personal and professional growth. Creativity is in our DNA. All creative thinkers take risks. They rely on instincts others don't have. They take leaps of faith without safety nets. And they have a vision others don't see. Our founders were just these sort of thinkers. In 1943, Hilda and Berthold Reich sold cheese and fancy-foods in Cleveland when their friends asked them to consider selling fabric. Without the Reichs' courage to take the leap of faith needed to re-invent themselves, the Cleveland Fabric Shop would never have been born, let along grow into the largest fabric and craft retailer in the country. We're proud of this history, and are looking for creative thinkers, risk-takers, and other people with vision to join our team and help carry on the tradition of helping people make things with their minds, hands and, hearts. Summary The Team Member's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. The Team Member's role is to create an exceptional in-store experience and provide excellent customer service by interacting and engaging with customers. The Team Member will also embody characteristics and perform the duties of Hearts, Hands, Minds, and Inspire. Responsibilities & Competencies HEARTS Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs. HANDS Processes customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision. Move product from delivering truck to sales floor as needed. Sign the next sale set accurately and with close attention to detail. MINDS Proactively drives sales through product knowledge, suggestive selling, innovative merchandising and building strong customer relationships to the JOANN brand. INSPIRE Assists other Team Members with tasks to ensure that the team exceeds expectations set by Store Management. Works with Store Management and other Team Members on projects in a friendly and professional manner. Ability to work with customers and team members Ability to maintain a safe work environment Ability to communicate effectively in a group environment Ability to work a varied schedule based on business needs Applicable laws may place restrictions on a Team Members ability to perform certain work duties listed in this job description. Please contact your manager if you have any questions regarding the limitations on the duties you can perform. Physical Demands Stand during an entire shift (other than normal break time). Continuously walk around all areas of the store throughout shift. Read written instructions, reports, and other information on paper and computer screens. Orally communicate with customers and other team members on consistent basis throughout their shift. Input data on computer keyboard and handheld units. Use 2-way radios (hear incoming messages and provide verbal response). Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor. Lift, place, and arrange items on shelves and racks. Bend down and reach above head. Climb and descend ladder. Individually lift up to 50 pounds unassisted, and group lift 50 pounds up to -97 pounds (lifting 2lbs on a constant basis, 10lbs on a frequent basis). Expected Availability Part-time status requires availability that meets the needs of the store. Part-time Team Members are generally scheduled to work less than an average of 28 hours per week in a measurement period, as defined by JOANN and are not guaranteed any particular number of hours per week. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression. Experience Experience Minimum - No experience required Preferred - 1-3 years previous experience in a customer centric environment This position will be located at: 1000 Boston Tpke, Suite S2 Shrewsbury, MA 01545-3380 JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.