JOA - Host / Hostess

Overview

Our mission is to create life-long memorable experiences for all of our guests and members. Exhibiting our C.A.R.E. RIGHT philosophy will help develop your professional growth with us and help us achieve our mission.

General Overview

JOA is an exciting and emerging restaurant group focused on creating an environment where East meets West. We are building a passionate team to operate and serve the guests of JOA, a new Dallas-based steakhouse with Asian influences. We are committed to our mission of inspiring people to embrace different cultures of the world.

Your next adventure starts here! Join us at JOA Korean BBQ and let your passion for food ignite into a culinary masterpiece. Before applying, be sure to check out our website (joakbbq.com) to experience the essence of our culture and vibrant atmosphere. Apply now and be prepared for an unparalleled dining experience that will inspire and delight you every step of the way. #Culinary #FoodPassion #KoreanBBQ

Essential Functions

We are currently seeking a Host/Hostess to join our team. Our Hosts are our masters of positive guest impressions! These team members are often the first and last faces our guests see when visiting our restaurant.

Major Responsibilities / Specific Requirements

• Greet and seat guests in accordance with restaurant JOA’s sequence of service.
• Accurately and efficiently maintain waiting list, while keeping management and guests informed of wait times.
• Answer phones quickly and politely without any sign of stress.
• Receive, record, and confirm reservations accurately and in a warm, accommodating manner by phone or in person.
• Assist management in the development and maintenance of guest database.
• Maintain a clean and organized workspace with clean and updated menus.
• Ability to converse with guests about menu questions in a detailed and articulate manner.
• Must have a working knowledge of menu items, food preparation techniques, and basic culinary terminology.
• Acknowledge every guest’s departure with gracious and sincere thanks and salutation.
• Prepare daily reservation sheets.
• Pull and arrange tables and chairs for guests.
• With the guidance of floor managers and F&B directors, may be asked to train new hosts and reservations staff.
• Must report problem situations to management immediately.
• Ongoing cleaning and maintenance of physical plant and workstation according to established restaurant procedures. This includes pre-shift, post-shift, daily, weekly, and monthly duties as assigned by management.
• May be responsible for the correct handling of coat check duties.
• May be responsible for correct transferring of bar checks when necessary.
• Required to attend mandatory meetings when scheduled.

Education and Experience Requirements

• Minimum 2-3 years of upscale casual or fine dining experienced preferred.
• Minimum 2-3 years of reservation systems (OT, 7Rooms, etc.)
• At least 16 years of age.
• Perform server and bus person’s duties.
• Able to read, write, speak, and understand English comprehensively.
• Basic math skills, computer skills.
• Able to deal with guests in a professional manner while maintaining a composed demeanor in high stress situations.

What We Offer

What We Offer

Join our team and enjoy an unusually fun work environment with great team members. It is our purpose to maintain an environment our team members can brag about, where our focus and belief are built on our core values: We Are Better Together, We Keep Evolving, We Live Our Mission, We Do the Right Thing, and We Focus and Finish. With our core values at the forefront of every decision we make, it allows for collaboration, passion, and a no-limits mindset when it comes to your future! We keep our team happy with our great benefits package, free meals, flexible work schedules, and more fun activities to make JOA a great place to work.

Our Mission

To inspire people to embrace different cultures of the world.

Our Vision

To be an integral part of connecting our communities through different cultures.

Our Values

We: Do the Right Thing

We: Are Better Together

We: Live the Mission

We: Keep Evolving

We: Focus and Finish

At JOA, when we say inspire people, we mean everyone. We champion a diverse and inclusive workforce that is representative of the guests we serve. We blend the unique members of our organization, celebrating what is both common and different to grow better together embrace different cultures of the world. The foundation of our diversity efforts is closely tied to our core values, which includes “We Are Better Together” and “We Do the Right Thing”. We are proud to be an equal opportunity employer and consider all qualified candidates, without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, or medical condition or disability. If you are a person with a disability and you need assistance in applying for a position with JOA, please call our Human Resources Department at 214.935.8900 and direct assistance will be provided.