What are the responsibilities and job description for the Customer Support / Accounts Receivable / Collections position at JobGiraffe?
Customer Support / Accounts Receivable / Collections
Accounts Receivable and Collections Specialist
Up to $25.00 per hour to start plus great company-sponsored benefits and annual bonus
As Accounts Receivable and Collections Specialist, you will:
- Receive complete training
- Support an existing group of B2B accounts
- Learn to monitor, track and evaluate the payment status and credit limits for each account
- Ensure the payment status of B2B customer accounts remain up to date
- Learn to establish credit limits for new accounts
- Establish 'credit holds' on customer accounts that are not up to date
- Reach out to customers with past due and/or delinquent accounts
- Communicate with accounts by phone and email
- Work with customers to bring their accounts up to date
- Negotiate mutually agreeable payment terms
- Release orders for production once customer accounts are up to date
- Take, enter and process payments
- Review and process account adjustments, write offs and credit memos
- Research and resolve account discrepancies
- Provide supporting documents to customers upon request
- Perform routine audits and account reconciliations
- Make updates to customer account information
- Perform routine and special analysis
- Run routine and special reports
- Perform other duties as assigned
An ideal candidate profile will include:
- At least 2 years of Accounts Receivable experience
- Collections experience
- Experience with reconciliations, deductions and chargebacks
With:
- Intermediate to advanced proficiency with Microsoft Word, Excel and Outlook
- Accurate data entry skills
- A High School Diploma or Equivalent
Pluses:
- An Associate's or Bachelor's Degree, especially in Accounting, Finance, Business or similar
- Related experience from a manufacturer or distributor of products
- J.D. Edwards Software experience
Near North Suburbs of Chicago - Skokie, IL
JobGiraffe's client is a well-known maker of electrical supplies and lighting products for home, office and commercial use.
JG ID #23-1121 - Skokie, IL 60077 – Sharon Murphy, Lead Recruiter
Job Type: Full-time
Pay: Up to $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Office
Application Question(s):
- How many years of experience with reconciliations, deductions and chargebacks do you have?
Experience:
- Accounts Receivable: 2 years (Preferred)
- Collections: 1 year (Preferred)
Work Location: One location
