Contract IT Support Analyst

Jobot
Brentwood, TN Full Time | Contractor | Temporary
POSTED ON 6/26/2023 CLOSED ON 7/19/2023

What are the responsibilities and job description for the Contract IT Support Analyst position at Jobot?

This Jobot Job is hosted by: Brandon Fobert
Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume.
Salary: $55,000 - $65,000 per year

A bit about us:

We support a diverse range of organizations located across the United States. This position is located at the office building of our well-established client in Brentwood, TN.

Why join us?

Competitive salary based on experience
Paid Holidays and Personal Time Off (PTO) that increase with tenure
401(k) Program
Medical & Dental Insurance for individual and immediate family
Health Savings Account and Health Reimbursement Account available
Life Insurance
Commuter benefits

Job Details

We are seeking a highly skilled Permanent Support Analyst to join our dynamic finance industry team. The ideal candidate will have a minimum of 2 years of experience in customer interactions, ticketing systems, remote technology, Microsoft Windows, end users, troubleshooting networks, Microsoft Office 365, Active Directory, and Windows 10. If you are passionate about technology and enjoy working in a fast-paced environment, then this is the job for you.

Responsibilities:

  • Provide technical support to end-users in a timely and efficient manner.
  • Troubleshoot and resolve issues related to hardware, software, and network connectivity.
  • Maintain and manage ticketing systems to ensure that all issues are logged and tracked.
  • Collaborate with other support analysts to resolve complex issues.
  • Install, configure, and maintain software applications and operating systems.
  • Provide training and support to end-users on various software applications.
  • Monitor and maintain network infrastructure to ensure optimal performance.
  • Perform regular system maintenance and updates.
  • Ensure that all support activities are documented and communicated to stakeholders.

Qualifications:

  • Minimum of 2 years of experience in customer interactions, ticketing systems, remote technology, Microsoft Windows, end users, troubleshooting networks, Microsoft Office 365, Active Directory, and Windows 10.
  • Bachelor's degree in Computer Science, Information Technology, or related field preferred.
  • Strong communication skills and ability to work well in a team environment.
  • Ability to multitask and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and take ownership of issues.
  • Experience with virtualization technologies and cloud-based solutions is a plus.
  • Certification in relevant technologies is a plus.

If you are a self-motivated individual with a passion for technology and a desire to work in a fast-paced environment, then we encourage you to apply for this exciting Permanent Support Analyst position in the finance industry. We offer competitive compensation packages and opportunities for career growth and development.

Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.

Benefits:
401K, Employee Events, Employee Referral Program, Flexible Schedules, Free Food and Coffee, Game Rooms, Life Insurance, Maternity/Paternity Paid Leave, Medical, Dental and Vision, On Site Cafeteria, Paid Holidays, Paid sick days, Parking , Performance bonus, Professional Development, Retirement / Pension Plans, Vacation/paid time off, Work From Home


About the Company:
Jobot


 



Company Size:
500 to 999 employees


Industry:
Accounting and Auditing Services


Founded:
2018


Website:
https://jobot.com/


Salary : $55,000 - $65,000

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