CRM Manager

Jobot
Fort Worth, TX Full Time
POSTED ON 11/4/2022 CLOSED ON 12/6/2022

What are the responsibilities and job description for the CRM Manager position at Jobot?

Job Description

CRM Manager Opportunity for fast-growing Auto Organization with Nationwide Operations

This Jobot Job is hosted by: Austin Younglove
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $80,000 - $100,000 per year

A bit about us:

We are a Fast-Growing Auto Organization with a nationwide reach with plans to double revenue in the next 18 months.

Why join us?

Benefits
Medical, Dental, and Vision insurance
HSA match
Pharmacy discount program
Employer paid life insurance
Pet insurance
Employee Assistance Program
Retirement plan with matching
Gym Discount
Paid holidays
One of the best Paid Time Off policies in the industry!
Employee Purchase Program Discount

Job Details

Responsibilities
Serve as primary owner of DealerSocket CRM administering user setup and design/configuration, customizing objects, profiles and roles, workflows, fields, record types, page layouts and validation rule.
Recommend and implement best-practice CRM processes, architectures, and integrations that optimize adoption, usability, and content workflows.
Monitor systems and respond swiftly to problems, outages, or other usability issues.
Regularly review settings related to each system and resolve system errors.
Hold Weekly training with retail team on CRM best practices
Report any deviation from CRM best practices to the retail leadership for correction.
Be the first point of contact for internal users, providing technical guidance and support.

Qualifications
3 years of CRM management
Strong competency with DealerSocket automation, including building Campaigns, business rule manager, and workflow rules
Demonstrated ability to meet deadlines and handle and prioritize simultaneous requests
Automotive dealership experience
Customer service experience
Valid and active driver's license
Clean driving record
Ability to pass a drug test, background check, & motor vehicle verification
Eligibility to work in the United States
Proficient in Microsoft Office; Excel and Word
Detailed oriented
Strict attention to detail
Accurate and efficient
Multitasking ability
Ability to prioritize tasks
Strong communication skills
Process driven
Quick learner

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Salary : $80,000 - $100,000

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