Software Engineer Seniors-Production Support

Jobs for Humanity
Jacksonville, FL Full Time
POSTED ON 5/17/2024 CLOSED ON 7/4/2024

What are the responsibilities and job description for the Software Engineer Seniors-Production Support position at Jobs for Humanity?

Company Description

Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: FIS Global

Job Description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Engineering

Job Description

FIS Management Services, LLC seeks Software Engineer Seniors-Production Support in Jacksonville, FL to provide support for FIS Investment Accounting Manager (IAM) product. Oversee evolution of the technologies used within this flagship product used by 60 customers. Understand the business requirements behind technology frameworks including Reporting Toolkit, Report Distribution, Excel Executor, Process Manager Framework, Capital Gains Tax Calculation, Exception Manage Serve as a technical coordinator with foreign affiliate team members in Pune, India. Develop core versions of software applications for sale to external clients. Identify client purchasing requirements and technical specifications through Product Management and client representatives. Interact with engineering groups to assist in design changes to equipment and software. Train and communicate with clients on systems application. Analyze, design, program, debug and modify software enhancements and new products used in local, networked or Internet-related computer programs. Interact with product managers and users to define system requirements and necessary modifications. Participate in software design meetings and analyze user needs to determine technical requirements. Write technical specifications based on conceptual design and stated business requirements. Write code, complete programming, and perform testing and debugging of applications using current programming languages and technologies. Complete documentation and procedures for installation and maintenance. Train and communicate with internal Client Training, Client Relationship and Sales teams on systems application. Develop and executing project plans, budgets, and schedules and for documenting work and results. Deliver informational and decision-seeking presentations to technical and business groups to internal and external audiences.

REQUIREMENTS: Bachelor’s degree or foreign equivalent in Electronics and Electrical Engineering, Engineering or a related field and eight (8) years of progressively responsible experience in the job offered or a related occupation: utilizing agile software development methodology to provide production support; attending SCRUM meetings/standups to further the releases from development to delivery for issues prioritized on KANBAN boards; utilizing any combination of Agile Management Tools including

Jira, Confluence, Bitbucket, Github, Maven, Jenkins and Artifactory; implementing modern engineering practices including requirement gathering, developing and using models and analyzing and interpreting data; utilizing mathematics and computational models to ensure business requirements are met; performing code reviews in product development and support lifecycle ; performing n-tiered application development methodology utilizing technical skills with J2EE, Spring, .NET and Hibernate on the backend to JQuery, Angular, TypeScript, CSS3 on the frontend; and engaging with stakeholders to ensure that deliverables and scope of delivery are communicated. Telecommuting and/or working from home may be permissible pursuant to company policies.

QUALIFIED APPLICANTS:  Please apply directly through our website by clicking on “Apply Now.”


Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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