What are the responsibilities and job description for the Sr. Manager, Operations position at Jobs for Humanity?
Job Description
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Sr. Manager, Operations- Medical/Surgical Distribution Centre
Location: 16043 El Prado Road - Chino, CA.
Shift: 12pm-8pm –Monday to Friday. Must be flexible to cover other team members who work different shifts and be available for overtime as needed based on business requirements.
On-site (no remote offered)
Competitive base pay along with a bonus program and other perks and benefits are offered for this opportunity
McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. McKesson Medical-Surgical provides medical-surgical supplies and equipment to physicians' offices, home care agencies, long-term care facilities and surgery centers. Our catalog includes more than 150,000 national brand products from bandages to exam tables, plus McKesson's own line of high-quality medical-surgical products. We're proud to be the only national distributor serving the entire continuum of healthcare.
Every single McKesson employee contributes to our mission—by joining McKesson Medical-Surgical you act as a catalyst in a chain of events that helps millions of people all over the globe. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. You’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
Join our team of leaders to begin a rewarding career.
Position Summary
The Sr Manager of Operations reports to the Director of Operations and is responsible for the operational activities of a variety of functional departments, distribution center(s), and/or facility(ies).
Responsibilities:
Reviews and analyzes reports, records and directives, and confers with managers/ supervisors to obtain data required for planning activities, such as new commitments, status of work in progress, and problems encountered.
Monitors and analyzes costs and prepares budgets.
Responsible for managing quality, training and process improvement resources to: ensure continuous improvement, drive process consistency to best practices, enhance customer satisfaction and maintain compliance with regulatory requirements / company key objectives.
Supervises personnel responsible for quality/continuous improvement, training and projects.
Development of a continuous improvement culture which utilizes Lean Six Sigma tools and methodology to solve problems; established data driven measurements and goals; generates ongoing awareness of current quality performance; fosters involvement of employees to actively propose solutions to improve quality
Implements process controls to reduce variation and create process consistency.
Develops and manages a DC training program and a project team to improve efficiency and standardize processes to best practice.
Enhances customer satisfaction levels through investigations of concerns to root cause and communicating the investigation findings, corrective and preventative actions taken through Quality Reports / Corrective Action Reports.
Provides support for maintaining compliance to government requirements (FDA, OSHA) and regulatory requirements (McKesson safety, security, regulatory assessments)
May be responsible for one or more of the following activities: receiving, storing, and/ or shipping of materials or finished goods.
May be responsible for ensuring materials are received from proper vendors, delivered to inventory, and finished goods are available to meet production schedules and packaged according to specification and shipped in a timely manner. Ensuring the security and accountability of materials and goods with inventory control.
May evaluate current procedures and practices for accomplishing department objectives and develops and implements improved procedures and practices. Gives work direction, resolves problems, and sets deadlines to ensure timely completion of work.
Provides back up support for the Inventory Manager.
Minimum Qualifications
Degree or equivalent experience. Typically requires 9 years of professional experience and 1 years of supervisory and/or management experience
Additional Qualifications
5 years of distribution operation experience; including 2 years of managerial/leadership experience is strongly preferred
3-5 years’ of progressive work experience in QC/QA and process improvement is preferred
A combination of education and experience may be considered
Designated representative license for state of California is a strong asset
Six sigma certification and/or experience in other lean process management programs is a strong asset
Intermediate computer proficiency in the MS Office suite
Exposure to WMS (or other transportation, inventory, and shipping systems), SAP, labor management systems, ADP, and Workday are all strongly preferred
Superior and effective business/ technical communication skills (verbal and written) with the ability to relay information and promote trust and collaboration
Demonstrated experience leading, coaching, training and mentoring a team to success
Experience presenting various data or information in small and large settings
Strong problem solving, analytical and decision-making skills
Experience with data analysis and statistics
Project management certification or experience is an asset
Must be poised under pressure with the ability to organize, multitask, respond, problem solve, and prioritize in a fast-paced deadline driven environment
Strong focus on customer service and commitment to customer satisfaction (internal and external stakeholders)
Physical Requirements
General office in a distribution centre environment. May be required to pitch in and assist with distribution operations as per business needs - may be involved in lifting, bending, and walking distances within the DC.
Benefit and Company Statement
McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.
We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.
But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.
Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
Career Level – Manager – M3
At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please click here.
As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical market
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Sr. Manager, Operations- Medical/Surgical Distribution Centre
Location: 16043 El Prado Road - Chino, CA.
Shift: 12pm-8pm –Monday to Friday. Must be flexible to cover other team members who work different shifts and be available for overtime as needed based on business requirements.
On-site (no remote offered)
Competitive base pay along with a bonus program and other perks and benefits are offered for this opportunity
McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. McKesson Medical-Surgical provides medical-surgical supplies and equipment to physicians' offices, home care agencies, long-term care facilities and surgery centers. Our catalog includes more than 150,000 national brand products from bandages to exam tables, plus McKesson's own line of high-quality medical-surgical products. We're proud to be the only national distributor serving the entire continuum of healthcare.
Every single McKesson employee contributes to our mission—by joining McKesson Medical-Surgical you act as a catalyst in a chain of events that helps millions of people all over the globe. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. You’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
Join our team of leaders to begin a rewarding career.
Position Summary
The Sr Manager of Operations reports to the Director of Operations and is responsible for the operational activities of a variety of functional departments, distribution center(s), and/or facility(ies).
Responsibilities:
Reviews and analyzes reports, records and directives, and confers with managers/ supervisors to obtain data required for planning activities, such as new commitments, status of work in progress, and problems encountered.
Monitors and analyzes costs and prepares budgets.
Responsible for managing quality, training and process improvement resources to: ensure continuous improvement, drive process consistency to best practices, enhance customer satisfaction and maintain compliance with regulatory requirements / company key objectives.
Supervises personnel responsible for quality/continuous improvement, training and projects.
Development of a continuous improvement culture which utilizes Lean Six Sigma tools and methodology to solve problems; established data driven measurements and goals; generates ongoing awareness of current quality performance; fosters involvement of employees to actively propose solutions to improve quality
Implements process controls to reduce variation and create process consistency.
Develops and manages a DC training program and a project team to improve efficiency and standardize processes to best practice.
Enhances customer satisfaction levels through investigations of concerns to root cause and communicating the investigation findings, corrective and preventative actions taken through Quality Reports / Corrective Action Reports.
Provides support for maintaining compliance to government requirements (FDA, OSHA) and regulatory requirements (McKesson safety, security, regulatory assessments)
May be responsible for one or more of the following activities: receiving, storing, and/ or shipping of materials or finished goods.
May be responsible for ensuring materials are received from proper vendors, delivered to inventory, and finished goods are available to meet production schedules and packaged according to specification and shipped in a timely manner. Ensuring the security and accountability of materials and goods with inventory control.
May evaluate current procedures and practices for accomplishing department objectives and develops and implements improved procedures and practices. Gives work direction, resolves problems, and sets deadlines to ensure timely completion of work.
Provides back up support for the Inventory Manager.
Minimum Qualifications
Degree or equivalent experience. Typically requires 9 years of professional experience and 1 years of supervisory and/or management experience
Additional Qualifications
5 years of distribution operation experience; including 2 years of managerial/leadership experience is strongly preferred
3-5 years’ of progressive work experience in QC/QA and process improvement is preferred
A combination of education and experience may be considered
Designated representative license for state of California is a strong asset
Six sigma certification and/or experience in other lean process management programs is a strong asset
Intermediate computer proficiency in the MS Office suite
Exposure to WMS (or other transportation, inventory, and shipping systems), SAP, labor management systems, ADP, and Workday are all strongly preferred
Superior and effective business/ technical communication skills (verbal and written) with the ability to relay information and promote trust and collaboration
Demonstrated experience leading, coaching, training and mentoring a team to success
Experience presenting various data or information in small and large settings
Strong problem solving, analytical and decision-making skills
Experience with data analysis and statistics
Project management certification or experience is an asset
Must be poised under pressure with the ability to organize, multitask, respond, problem solve, and prioritize in a fast-paced deadline driven environment
Strong focus on customer service and commitment to customer satisfaction (internal and external stakeholders)
Physical Requirements
General office in a distribution centre environment. May be required to pitch in and assist with distribution operations as per business needs - may be involved in lifting, bending, and walking distances within the DC.
Benefit and Company Statement
McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.
We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.
But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.
Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
Career Level – Manager – M3
At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please click here.
As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical market
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