Salary Job Openings

Service writer

JobsRUs.com
Oklahoma, OK Full Time
POSTED ON 3/23/2024 CLOSED ON 3/26/2024

Job Posting for Service writer at JobsRUs.com

JobsRUs.com is seeking to hire a Service Writer for our client in Oklahoma City, OK!

Benefits Available!

Weekly Pay!

Pay Rate - $24.50 / hr

Job Description

Serves as primary customer contact to promote quality customer service and increase business within the branch location.

Key Responsibilities

Serves as the primary point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.

Analyze customers needs, gathers pertinent information, and opens work orders; provides quotes, develops claims, prepares repair plans, schedules work, and provides status updated to customers on repair work

Creates complex work orders including, diagnostic plans, quotes and repair plans by determining the length of repair based on parts and labor availability;

reviews plans with the Service Supervisor / Team Lead prior to customer contact.

Works with the Service Supervisor and / or Team Lead to schedule job assignments

Develops positive relationships with key customers; resolves customer concerns regarding the company or distributor warranties;

Monitors key performance metrics for the workshop, including labor productivity and customer satisfaction

Last updated : 2024-03-23

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Salary.com Estimation for Service writer in Oklahoma, OK
$42,374 to $63,874
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