Sr. E-Commerce Analyst

Job ID: 5621
Location: Ontario, California
Job Group: Corporate / Admin Professionals
Shift: First Shift
Position Type: Regular Full-Time
Remote: No

Job Description

Position Summary

Provide support within the Ajinomoto Foods NA Information Technology area as key point of contact for all EDI related issues of end users. Supports the maintenance of all E-Commerce operations under the direction of the Manager of E-Commerce. The E-Commerce Analyst works with other departments in order to recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization in alignment with the overall business objectives of the organization.

Position Essential Duties and Responsibilities

• Provides development support in E-Commerce operations covering complex EDI map development, development of SI business processes, review of all inbound and out-bound activities.
• Responsible for daily technical monitoring and troubleshooting of in-bound and out-bound transactions in SI.
• Assists the resolution of issues with E-Commerce customers in timely manner.
• Responsible for working with new E-Commerce customers or vendors throughout all phases of set-up.
• Provides after-hours support as required in any issue involving Sterling Commerce SI and any other E-Commerce related customer issues.
• Responsible to assist Manager of E-Commerce in identification of software issues affecting Ajinomoto Foods NA operations and associated improvements released for these issues.
• Participates in Ajinomoto Foods NA IT implementation projects as needed.
• Helps in identification of systems needs, improvements and methodology for implementation.
• Assist in all systems back-up and potential recovery situations
• Performs all other work duties as assigned or required.
• Trading Partner set-up tasks including envelope creation, code lists and AS2.
• Leading EDI projects for procurement.
• Leading custom Oracle ERP enhancement related to EDI.
• Assisting with SI upgrades and patch application.

Position Qualifications

• A Bachelor's or Associates degree (preferably in Information Technology or Business Administration) or equivalent experience
• Minimum 5 years' experience in IBM Sterling integrator, able to edit Maps.
• Ability to create/modify complex maps in ANSI X12 and UCS.
• Ability to create BPML business processes using BP editor or Graphical Process Modeler
• Ability to prioritize and manage multiple tasks and rely on limited experience and judgment to plan and accomplish goals.
• Ability to demonstrate expertise in a variety of the field's concepts, practices, and procedures.
• Relies on extensive experience and judgment to plan and accomplish goals.
• Ability to perform a variety of complicated tasks.
• Must demonstrate excellent written and verbal communication skills. Possess the ability to explain technical information in understandable language to non-tech personnel.
• Maintain good interpersonal skills and ability to communicate with all levels in a professional manner.
• Ability to work with both technical and non-tech personnel.
• Possess the ability to listen to the needs of users, and translate their requests into user-friendly systems to supply needed data.
• Possess a strong analytical approach to problem solving and troubleshooting.
• General knowledge of installed application systems.
• This position is a hybrid remote work position. The candidate should be local to Ontario CA.
• #INDONT
• Pay range - $90,000 to $110,000