What are the responsibilities and job description for the Part Time Room Attendant position at Joella's?
Work today, get paid today! Schulte Hospitality Group believes you should be in control of your income, that’s why we’re proud to partner with Daily Pay, giving you access to your money when and where you need it!
Schulte Hospitality Group is seeking a dynamic, service-oriented Room Attendant to join our team at Hampton Inn South bend! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What’s in it for you? When you join SHG you’ll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.
Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
- Responsible for taking reservations and accurately inputting into the computer system.
- Answer inquiries of room rates, outlets and room locations.
- Interact with Group Rooms Coordinator on bookings.
- Activate "manual system" in the event of system downtime.
- Keep up to date with knowledge of phone system.
- Handle all guests' special requests in a professional manner.
- Post advance deposits and keep accurate records of deposits.
- Complete all necessary projects by the assigned times. Complete documents as directed and to specifications.
- Perform various other duties as assigned
EDUCATION AND EXPERIENCE
- Minimum of High School education
- Six (6) months prior reservations or front office experience required in a full-service hotel or related
- Prior experience with Opera PMS is desired.
KNOWLEDGE, SKILLS AND ABILITIES
- Strong knowledge and ability to use the Microsoft Office
- Strong working knowledge of Opera PMS
- Ability to maintain consistency, diplomacy and tact in difficult or challenging situations
- Ability to follow detailed record-keeping procedures that involve intense administration and attention to detail
- Ability to make independent decisions
- Ability to make quick and efficient decisions to benefit the team and guest
- Ability to use a moderately complex computer system and troubleshoot software problems
PERKS/BENEFITS
Work Today, Get Paid today with Daily Pay!
- Track your daily income with updates after every shift you work
- Transfer your earnings instantly or next day
- Automatically save a portion of your paycheck
In addition to Daily Pay, Schulte Hospitality Group offers a robust selection of perks/benefits that include, but aren’t limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment!
*Schulte Hospitality Group is an Equal Opportunity Employer.