Director of Business Operations

This position provides director-level support to the CEO as well as project management and leadership for all entities. This person must be engaging and inspiring, yet humble in their work with individuals and teams. Working closely with the CEO and CFO/COO, and partnering with other leaders in HR, Marketing and other operations, this role will help develop and support the company’s organizational infrastructure as well as take on many facilities-related management tasks. This person must be able to ask and answer critical questions, inspire and support team members, evaluate work, and learn and adapt quickly. This is a full-time leadership position and will report directly to the CEO. The Director of Business Operations will serve on the ELT with the CEO, CMO and COO/CFO for our Ripple Companies:

• Johnson Bixby (JBA), a financial planning firm
• Integrated Tax Services (ITS), a tax planning and preparation practice
• The Difference, a personal style consulting and women’s clothing boutique
• The Ripple Space, rentable conference space

In addition, the Director of Business Operations will be tasked with the project management of closure

of the Mill Plain Shipping Center in 2022.

Essential Duties Include:

Ripple Companies:

• Actively work to relieve the CEO of various responsibilities in project and facilities management.
• Create a closure plan for Mill Plain Shipping working with the CEO.
• Manage contractor/vendor relationships required to support the operations of the Ripple Companies.
• Serve on the ELT team in coordinating integrated operations that move the company toward goals.
• Manage various special projects as they arise.
• Review contracts for clarity and provide recommendations.

Skills

1. Critical thinking skills for project management
2. Task-oriented and deadline driven to accomplish results
3. Self-starter – able to manage projects and obtain collaboration from the team.
4. Strategic planning
5. Executive leadership
6. Cross-functional collaboration
7. Ability to handle multiple projects or tasks at once in an efficient and productive manner.

Criteria for Internal Consideration

• Excellent ability to show progress towards our goals and project completion.
• Work well in a team and with a wide range of people.
• Proactive and able to take initiative.
• Able to motivate and inspire team members and delegate tasks effectively.
• Self-motivated and organized.
• Ability to handle multiple tasks and work independently with excellent time management skills.
• Demonstrated ability to pivot between individual and teamwork.
• Excellent organizational, analytical, and problem-solving skills.
• Excellent attention to detail with a high degree of accuracy.

EDUCATION and/or EXPERIENCE

A Bachelors’ degree. Minimum 7-10 years related experience in operations and management.  Experience in high level leadership and/or management roles.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of clients or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.