Sales Associate

Position Overview:

We’re looking for a high-energy, knowledgeable Counter Sales Associate to grow sales with existing customers in a competitive HVAC-R market. The Counter Sales Associate will need to have attention to detail, a high level of problem-solving skills, and the ability to work well under pressure.

Essential Job Functions:

• Generate new and repeat sales by providing product and technical information in a timely manner
• Determine customer requirements and expectations in order to recommend specific products and solutions
• Recommend alternate products based on cost, availability or specifications
• Accurately process customer transactions such as orders, quotes or returns
• Provide accurate information regarding availability of in-stock items
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
• Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
• Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software

Qualifications:

• High school diploma or GED required.
• 2 years of experience in customer service or sales.
• Knowledge of HVAC and/or building supplies preferred.
• Excellent communication skills, verbal and written.
• Proficiency with computers and different software required as well as knowledge on how to navigate the internet to find products for customers.

Benefits:

• Competitive pay with monthly bonuses
• Competitive Medical, Dental and Vision insurance offered
• 401K match after a year of employment
• On-going classroom and web-based training provided
• Paid Time Off
• Excellent working hours
• Internal growth opportunities

Company Overview:

Johnstone Supply, The Balsan Group is an HVAC-R Distributor in Pennsylvania, Maryland, Massachusetts, and Maine with the aim to grow. We are a family-owned and fast-growing company who have tripled in size over the last five years. We are ready to reward those looking for a successful career with one of the top HVAC-R suppliers in our market.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Paid training
• Vision insurance

Schedule:

• Day shift
• No nights

Supplemental Pay:

• Bonus pay
• Commission pay

Experience:

• Customer service: 1 year (Required)
• Sales: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)

Work Location: One location