Data Manager

Data Manager

Position closes May 28, 2024

We ask that you answer the 3 questions on the application to be considered for the position.

JOIN (joinpdx.org) is a non-profit organization that exists to support the efforts of individuals and families experiencing homelessness to transition off the streets and into permanent housing. We are inspired by the vision of a community where everyone has a place to call home.

JOIN has an organizational commitment to equity and inclusion, and to ensure that programs and staff culture are equitable in both access, experience, and outcomes regardless of race, ethnicity, faith, culture, language, disability, gender, gender identity, gender expression, citizenship or immigration status, sexual orientation or family status.  

JOIN is committed to pursuing effective strategies and devoting dedicated time and resources at every level of the organization to address disparities based on identity and to apply an equity lens to all decisions, programs, and policies in furthering JOIN’s commitment to become an anti-racist organization, including dismantling white supremacy culture.

Position Overview

The Data Team Manager has primary responsibility for oversight of the collection of service-related data, including all service-related financial expense data, and its input into the HMIS service database.  JOIN is currently in the process of implementing an internal data collection and file management process that utilizes Apricot.  Experience and skill in training staff on a new program and implementing organizational change will be integral to this role. This position serves as the primary lead for developing systems and protocols to ensure that workflows for frontline staff and the organization can be aligned with JOIN’s mission, values, and organizational goals. It is a highly dynamic position that requires both a detail-oriented and a flexible orientation to homelessness services delivery all through an equity lens. Data functions are critical to JOIN’s private and government-funded contract compliance, responsibilities, and its ability to report on program outcomes and account for money expensed. This position reports to the Deputy Director.

Union Represented

No

Compensation

$68,500 - $72,000

Full-time exempt position with option for 100% paid employer paid Health Benefits (medical & dental benefits for employee and all dependents), employer paid Long and Short term disability benefit, employer paid $50,000 life insurance, EAP, Flexible spending accounts for medical and dependent care, unmatched 403(b), holiday pay, 160 hours PTO, 10 paid holidays plus paid winter break shutdown, 8 hours/month paid community involvement opportunity, 1 week paid bereavement leave, paid trauma leave, and an 8 week paid sabbatical after 7 years of employment.

Essential Duties and Responsibilities

• One-on-one regularly scheduled supervisory meetings with data team members to review professional development plan, staffing successes and challenges, supporting and monitoring contract compliance and individual performance
  
• Commitment to and engagement in JOIN’s anti-racism work. Like all JOIN leadership positions, this position will be responsible for supporting the Director of Equity & Inclusion in the implementation of organizational, team, and individual equity related goals
• Ensure that the systems, structures and processes of data collection and engagement with participants reflect core JOIN values and principles in service delivery: assertive engagement, trauma-informed care, strengths-based case management, participant-centered
• Monitor team performance related to contract deliverables and outcomes through review and reporting. Work collaboratively with program management to compile and write regularly scheduled reports as requested by funders and partners
• Collaborate with funders and partners on evolving program and data collection directions and need including developing and supporting new partnerships and investigating best practices in other localities
• In partnership with the Deputy Director and Program Director, cultivate, negotiate, and secure program contracts with potential private, nonprofit, and government partners and funders. Ensure scopes of work reflect the available capacity of the data team. Seek support for department building as necessary.
• In partnership with the Development Director, develop systems and data delivery structures to support timely reporting to donor base and philanthropy.
• Engage in and help lead team-specific equity and anti-racist work at the full-staff, program-specific, and individual professional level and apply an equity lens to work with staff, service users, volunteers, donors, and community partners
• Develop, review and assess data management policies and procedures as contractually required, implementing accordingly with trainings and support for staff
• Work collaboratively with managers to prepare and monitor regularly scheduled reporting
• Be the point of contact for government agencies to develop and implement data collection processes tailored to various jurisdiction(s), data agreements, data software utilization (including design for optimal workflow for direct-service staff), and contractually obligated data management deliverables
• Support staff with data-related concerns and processes with ServicePoint and/or Apricot, including installation, troubleshooting issues, workflow distribution, and data cleanup, etc.
• Design and run data reports in support of board requests, funders’ requests and government funders
• Oversee and implement processes that ensure excellent data management including ensuring integrity of the data, data cleanup, workflow optimization with regard to program team utilization
• Oversee and lead the process of collecting and analyzing data to understand programmatic trends for the sake of advancing JOIN’s organizational goals, values in service delivery and systems advocacy

Core Competencies Required:

• Excellent computer skills, including knowledge of MS Office (Excel in particular)
• Data collection systems – Service Point and/or Apricot is a plus
• Experience in change management and implementing new systems organization-wide
• Detail and data-oriented – This is not a service-centered position
• Commitment to Confidentiality
• Ability to work with short deadlines
• Experience working collaboratively with a team but also capable of self-directed initiative
• Demonstrated ability to supervise staff
• Contribute to budget management in collaboration with Program and Finance teams
• Commitment to non-judgmental, non-violent and holistic responses to those in need.
• Be self-motivated and work well in an unstructured, sometimes chaotic, team environment.
• Support a diverse and inclusive environment where all people feel welcomed
• Agree that a commitment to equity and inclusion is fundamental to JOIN’s work. Support and contribute to JOIN’s goal of becoming an anti-racist organization.

Equal Opportunity Employer

JOIN values the strengths that a diverse workforce offers and is committed to honoring the dignity of every individual. 

JOIN has an organizational commitment to equity and inclusion, and to ensure that programs and staff culture are equitable in both access, experience, and outcomes regardless of race, ethnicity, faith, culture, language, disability, gender, gender identity, gender expression, citizenship or immigration status, sexual orientation or family status

On behalf of the board, staff, and people we serve at JOIN, thank you for your interest in supporting our mission.