What are the responsibilities and job description for the Customer Service / Office Representative position at Joshua24.com?
Customer Service Representative – Full Time
Onsite Ecommerce Work: Cold Spring, MN
Hours: 8:30am-4:30pm Full Time (M-F)
Name Brand Wigs provides beautiful hair for medical needs worldwide. We are one of the top-selling wig companies with over 2 decades of experience in helping customers and we pride ourselves on doing this well. As a growing business we are looking for a team member who has skill in accuracy, works with excellence, and wants to be involved with truly changing the lives of others.
Job Functions Include:
· Taking wonderful care of our customers by assisting them with their questions and placing orders via phone, email, and live chat
· Processing returns
· Data entry
· Help with Blog writing
Our Ideal Candidate:
· Team Focused
· Solution Oriented
· Naturally has a Positive Outlook
· Dependable
· Has Great Follow Through
· Eager to Learn
Compensation: $16-$20, based on experience.
Benefits: ICHRA (individual coverage health care reimbursement arrangement), Simple IRA with an employer match, PTO (paid time off), Holiday Pay for FT employees, Employee discount, and the ability to work with an amazing team.
Our Website: www.namebrandwigs.com
We excel at what we do. But don’t just take our word for it, here is what our customers say:
“The world would be a better place if more companies were like yours!”
“Your company is the best, I have looked at other online wig stores and they do not compare.”
“Great wigs, Great prices, & Great customer service too! With three greats how can anyone go wrong?”
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Paid time off
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Cold Spring, MN 56320: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What are the top 3 things you are looking for in the next team you work with?
Experience:
- customer service: 1 year (Preferred)
Work Location: In person
Salary : $16 - $20