Human Resources Coordinator

• Human Resources
• Ridgway, PA, USA
• 15.82-17.10 per hour Rate increases with experience.
• Hourly
• Full Time
• Comprehensive Benefits Package

Journey Health System is looking for a Human Resources Coordinator who is responsible for helping to organize, coordinate, and carry out all human resource department projects and processes for the agency. The position works directly with and assists the human resources director to fulfill a variety of necessary tasks. This may include training, on-boarding new employees, recruitment, benefits, worker's compensation, FMLA, maintaining employee data often using HRIS (Human Resource Information System) software, so strong computer and clerical skills are a must. The HR Coordinator will help to maintain positive employee relations and work to ensure employee satisfaction through education of policies and fostering a positive work environment. Also assists with maintaining compliance with all state and federal laws and regulations.

This position requires someone who is:

• Comfortable working in a highly visible role.
• Highly organized and efficient, skilled at multi-tasking with good time management skills.
• Positive and personable.
• Able to handle stressful situations.
• Willing to take initiative and work independently when needed.
• Understanding, empathetic and relatable.
• Accountable with a sense of responsibility and professional integrity.

Journey Health System provides organizational management, advocacy, financial and administrative shelter to its family of affiliated behavioral health care providers so that they may focus on what they do best - serving their clients in a changing healthcare environment.

POSITION SUMMARY: 

This position provides administrative support to the Human Resources department.  This position is responsible for the maintenance of confidential personnel files for both current and past employees; and the maintenance of the employee records in the Human Resources database.   This position is responsible for tracking new hire paperwork completion.  This position is responsible for processing Unemployment Compensation paperwork.  This position is responsible for the managing the FMLA process.  This position is responsible for completing employment verifications.  This position monitors and maintains the employee evaluation process. This position must maintain the ability to interface in a professional manner with staff, recruits and other community entities.

ORGANIZATIONAL COMPETENCIES:

1. Accountability- Takes on assignments and accepts responsibility for outcomes; acts with good judgment and sound thinking; holds other accountable for their decisions and actions as warranted; complies with agency standards, policies and relevant government regulations.
2. Team Orientation- Successful in creating and promoting the cooperative effort among team members in order to identify and achieve common goals; promotes camaraderie; actively participates in conversations and activities that enhance morale and strengthen cohesiveness.
3. Integrity- Work is ethical, reliable, productive and effective; conversations and actions reflect the organization's mission and vision in a positive light and promote a favorable community perception; interactions are based on honesty and mutual respect.
4. Customer Satisfaction and Quality Services- Primary customers and secondary stakeholders report a high level of satisfaction with services; assures that the most effective services are provided in a respectful professional manner; actively seeks solutions to customer complaints, concerns, inquiries, etc.
5. Compassion- Demonstrates acceptance, respect and empathic understanding to all individuals touched by the organization (i.e., clients, colleagues, external customers); conveys hope and belief that people are not defined or limited by their disability.
6. Diversity- Uses awareness of cultural values and biases to work effectively with people of diverse cultural backgrounds; demonstrates respect for individual differences; where appropriate, recruits/promotes/mentors persons with diverse cultural backgrounds to create a more diverse workforce.
7. Continuous Learning- Strives for self-improvement through continuing education; motivated to learn new things to benefit customers and the organization; shares knowledge and information with others.
8. Communication- Demonstrates effective written and verbal skills in interactions with employees, peers, supervisors and external customers; promptly responds to requests, questions and concerns.
9. Safety- Operates vehicles and other equipment safely; adheres to safety protocols; reports hazards and risks; behavior contributes to a safe and secure working environment.
10. Computer Literacy- Uses available information technology to efficiently record or analyze data and to communicate information; demonstrates proficiency in use of licensed software programs.

 JOB SPECIFIC COMPETENCIES:

1. Professional Knowledge and Skill ? Maintains and demonstrates proficiency in information management, compliance with all applicable personnel related laws and regulations and personnel policy interpretation.  
2. Information Management ? Secures and maintains current, relevant necessary and required staff information in a logical, efficient, manageable and accessible manner; ensures that employee files contain all relevant staff information and is present and up-to-date; tracks employee physicals and evaluations and ensures they are completed and processed in a timely manner. Assists in the maintenance of accurate and current employee information in the Great Plains software.  Provides employment verifications for current and former employees.
3. Benefits Management? Processes Unemployment Claims and manages FMLA paperwork and processes accurately and in a timely manner.
4. Regulatory Compliance ? Ensures compliance with all applicable HR related laws and regulations, such as EEO, Affirmative Action, ADA, FMLA, FLSA and HIPAA.
5. Department Support? Provides program support which includes but is not limited to filing, copying and data entry to the HRIS as needed.
6. Documentation- Demonstrates effective management of documentation responsibilities by maintaining accurate records of all interactions with employees, vendors and representatives from external organizations; adheres to documentation guidelines as established by regulatory bodies and internal policies; maintains comprehensive and up-to-date personnel files.
7. All other duties as assigned.

POPULATION SPECIFIC COMPETENCIES:

1. Uses age appropriate and recovery focused language when speaking and interacting with children, adolescents, adults and seniors with mental illness, developmental disabilities, substance abuse disorders and/or involvement with the criminal justice system.
2. Demonstrates necessary knowledge of laws relating to mandated reporting of suspected child abuse and exploitation of adolescents, adults and seniors with mental illness, developmental disabilities, substance abuse disorders and/or involvement with the criminal justice system.

CONFIDENTIAL INFORMATION LEVEL OF ACCESS:

MH Data Access Requirements Model ? Coordinator

MINIMUM QUALIFICATIONS:

1. Associate degree in a course of study related to office administration and at least 3 years experience in the field of responsibility; or a high school diploma (or GED) in a course of study related to office administration with at least 5 years of experience in that field.
2. Functions independently without close supervision.
3. Demonstrates exceptional organizational and communication skills, both written & verbal.
4. Demonstrates exceptional computer skills, especially in Word, Excel, and Access.
5. Projects a positive and professional self-image.
6. Maintains the highest level of confidentiality.
7. Act 33/34 Clearance and FBI Criminal Background Check.
8. Valid driver's license and access to a vehicle during scheduled work hours.

TRAINING REQUIREMENTS:

All staff are required to participate in ongoing mandatory training while employed.  Training requirements are detailed in the Training Matrix which is maintained by the Professional Development Department.  Along with their supervisor, each staff person is responsible for reviewing the Training Matrix to determine individual training requirements and completing those requirements in a timely manner.

PHYSICAL REQUIREMENTS:

Minimal, physical exertion required. Typical office work may include periodic light lifting, bending, pushing, etc. Care should be taken to avoid repetitive motion injuries such as those experienced with extended computer keyboard use. Local travel requires the operation of an automobile.

EMOTIONAL REQUIREMENTS:

Must be able to work sometimes under stressful situations brought on by deadlines. Must be able to work in an environment in which contact with persons with mental illness or mental retardation is a certainty. The nature of this position may bring the incumbent in contact with persons with communicable diseases, or put the incumbent in situations where communicable diseases are present.

PROBATION EXPECTATIONS:

The first 975 hours of employment is a formal probationary period. This is a time in which the immediate supervisor and other administrators make a determination as to whether the newly hired employee is appropriate for this position. Appropriateness is based on job skill, job knowledge, demeanor, ability to work as a team member, and output.

CUSTOMERS SERVED:

Incumbents in this position should consider the following as "customers": SBH employees, consumers SBH services, program supervisors, outside vendors, SBH administration, SBH Board of Directors and SBH funding sources.

ON THE JOB HAZARDS:

This position will require travel by motor vehicle. All dangers inherent in driving or riding in a motor vehicle are present. Exposure to commercial cleaning agents is likely. MSDS training is required. The nature of this position may cause contact with individuals who are HIV positive, have hepatitis or other communicable diseases. Training in universal precautions is required.  Exposure to second hand smoke is likely.