What are the responsibilities and job description for the Host position at Joy Chinese Cuisine?
Job Overview:
We are seeking a friendly and outgoing individual to join our team as a Host/Host. As a Host/Host, you will be the first point of contact for our guests, providing them with a warm welcome and ensuring their dining experience starts off on a positive note.
Responsibilities:
- Greet guests as they arrive and seat them at their designated tables
- Provide menus and inform guests about daily specials
- Take reservations and manage the waiting list
- Maintain cleanliness and organization of the host/host station
- Answer phone calls and assist with inquiries or reservations
- Collaborate with servers, kitchen staff, and management to ensure smooth operations
- Assist with food service when needed
- Provide excellent customer service and address any guest concerns or issues
Skills:
- Excellent communication skills to interact with guests, staff, and management
- Knowledge of Aloha POS or similar restaurant point-of-sale systems
- Experience in the hospitality industry, preferably in a hotel or restaurant setting
- Ability to multitask and handle high-pressure situations with ease
- Strong phone etiquette and customer service skills
- Attention to detail to ensure accuracy in seating arrangements and reservation management
Join our team and be part of a dynamic and welcoming environment where you can showcase your hospitality skills. Apply today to become a valued member of our team!
Job Type: Part-time
Pay: From $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $12