Salary Job Openings

Lead Associate Operations - South Bend, IN

JPMC Candidate Experience page
South Bend, IN Full Time
POSTED ON 4/3/2024
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.  You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.

As a Lead Associate - Operations in Branch Banking, you support the Branch Manager and Associates to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements. You will make customers feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. 

Job responsibilities
  • Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
  • Processes and assist customers with transactions
  • Introduces customers to the branch team who will build relationships and assist with specialized financial needs
  • Makes customers’ lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
  • Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
  • High school degree, GED, or foreign equivalent 
  • Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
  • Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
  • Demonstrated ability to make connections, engage, and educate customers and refer to colleagues as appropriate
  • Strong desire and ability to influence, educate, and connect team, partners, and customers to technology
  • Demonstrated leadership abilities and proficiency in operations and transaction accuracy while working well in a team environment
  • Some College level or military equivalent or 2 years of branch banking experience
Training requirement
  • Successful completion of the Lead Associate Operations training program is a pre-requisite to be considered active in Lead Associate Operations role

Salary.com Estimation for Lead Associate Operations - South Bend, IN in South Bend, IN
$32,042 to $39,363
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs with skills like those required for the Lead Associate Operations - South Bend, IN.

Click the checkbox next to the jobs that you are interested in.

  • Auditing Skill

    • Income Estimation: $39,639 - $53,649
    • Income Estimation: $43,510 - $53,802

  • Banking Products Skill

    • Income Estimation: $32,097 - $43,727
    • Income Estimation: $33,288 - $41,631
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at JPMC Candidate Experience page

Part Time (20 Hours) Associate Banker - Penn and I-240 Branch, Oklahoma City, OK
JPMC Candidate Experience page
Hired Organization Address Oklahoma, OK Part Time
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through bui...
Full-Time (40HR) Associate Banker - (New Build) - Gretna Branch - Gretna, NE
JPMC Candidate Experience page
Hired Organization Address Gretna, NE Full Time
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through bui...
Lead Associate Ops, South Central OR Market, Medford, OR Area
JPMC Candidate Experience page
Hired Organization Address Medford, OR Full Time
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through bui...
Commercial Banker - Middle Market Banking - Vice President
JPMC Candidate Experience page
Hired Organization Address Minneapolis, MN Full Time
You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as a Comme...
View More Jobs at JPMC Candidate Experience page

Not the job you're looking for? Here are some other Lead Associate Operations - South Bend, IN jobs in the South Bend, IN area that may be a better fit.

Lead Associate Operations - South Bend, IN

JPMorgan Chase, South Bend, IN

Contingent FC Operations Associate - South Bend

ADVATIX INC, South Bend, IN

View More Jobs