Retirement Administration Senior Professional

JPMorgan Chase
Newark, DE Full Time
POSTED ON 4/28/2024

Global Employee Services (GES) is a best-in-class global HR service delivery organization, servicing the entire global population of JPMC, currently totaling over 270,000 employees worldwide, in 60 countries. GES provides vital services in the area of Payroll, Employee Servicing, Employee On and Off Boarding, Data Management, Retirement Benefits Administration and Project Management. GES supports the firm in achieving its strategic priorities by leveraging the core principles that define the group’s culture and provide the basis for planning and decision-making in all areas: Superior Employee Experience; Operational Excellence; Efficient Global Coverage and Commitment to our People.

As a Retirement Administration Senior Professional you will be responsible for supporting the Pension Team, focusing on HR and Benefits data review and validation.  Responsibilities include research, analysis and updating employee/former employee Oracle HCM and PeopleSoft records as needed.

  • Research and validate participants in accordance with Plan rules and regulations
  • Determine pension benefit payable to participants and/or surviving beneficiaries
  • Validate accuracy of documentation received from employees/former employees/surviving beneficiaries
  • Prepare and review calculations, distribution packages and payments for surviving beneficiaries 
  • Process Retirement Services cases in Answer Key and collaborate with Actuary as needed 
  • Process and validate data changes in HRIS (HCM and PeopleSoft) 
  • Special projects as assigned

Required Qualifications, Capabilities, and Skills

  • Strong analytical and problem-solving skills
  • Ability to work independently to meet established SLA’s in a fast-paced environment
  • Requires attention to detail and the ability to follow through and resolve outstanding issues
  • Ability to analyze, research, and resolve complex issues
  • Proficient with Microsoft products; including Word and Excel
  • Must be able to maintain a high degree of confidentially
  • Demonstrate initiative, be a self-starter, fast learner, and team player

Preferred Qualifications, Capabilities, and Skills

  • Bachelor’s degree or equivalent experience
  • Several years’ experience in Pension/Retirement Administration 

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