What are the responsibilities and job description for the Network Engineer II - NOC position at JSI?
Job Details
Job Description
Job Description
Description
Responsibilities
Qualifications
Benefits
We are now seeking an experienced and qualified individual to join our team as a Network Engineer II in our Lubbock, TX office. We offer a flexible and vibrant work environment, the opportunity to immediately apply theoretical knowledge to real-world networks, career growth and advancement opportunities.
Location: Lubbock, TX
Location: Lubbock, TX
Job Type: Full-time, non-supervisory
On-call: Required
Travel: Occasional
Responsibilities
- Proactively monitor and maintain customer network infrastructure.
- Troubleshoot network and server problems.
- Document network configurations, processes, and troubleshooting steps.
- Perform routine maintenance and software upgrades on customer equipment.
- Serve as an escalation point for Network Specialist/Engineer I.
- Communicate technical concepts clearly and concisely.
- Lead meetings with NOC customers.
- Ensure quality standards are maintained on tickets.
- Ensure timely updates and responses to tickets.
- Assist in developing and training on NOC processes and procedures.
- Mentor less experienced team members.
- Work flexible shifts and participate in on-call rotation.
Qualifications
- In depth knowledge of Ethernet switching, IP routing, VoIP, and networking principles.
- Minimum of 3 years of experience in operating, troubleshooting, or designing Internet Service Provider Networks.
- Bachelor s degree in computer/management information systems, Engineering, Computer Science or equivalent required. Experience may be considered in lieu of a degree.
- Industry relevant certifications (Cisco, Juniper, Adtran, Calix, MEF, etc).
- Strong understanding of multiple ISP broadband and core technologies (Adtran, Calix, Cambium, Juniper, Cisco, Ciena, Arista, etc).
- Proven ability to lead meetings with customers.
- High School Diploma or GED required.
Benefits
At JSI, you will have a rewarding and challenging career on every level of the organization. JSI is committed to providing our employees with the following:
- Professional growth and development opportunities.
- A diverse, dynamic, and stimulating work environment.
- Educational opportunities.
- Work-life balance.
- A competitive salary and benefits package.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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