What are the responsibilities and job description for the Host at Juban's position at Juban's Restaurant?
Building on the culinary successes of SoLou Restaurant, Patio, & Bar, Portobello’s Grill in Bocage and Jones Creek, and P-Beau’s in Denham Springs, the Team from Making Raving Fans Hospitality Group is reopening The ICONIC Fine Dining Restaurant for the past 40 years in Baton Rouge - Juban’s. Chef Chris Motto, best known for his success in Gordon Ramsey’s Hell’s Kitchen, will be leading the Culinary Team at Juban’s. Juban’s will feature the truest expression of the world's best meats and seafood paired alongside an award-winning wine list and featuring impeccable service. Chef Peter Sclafani, Kiva Guidroz, and Michael Boudreaux will bring their combined experience and leadership to creating the kind of fine dining restaurant that Baton Rouge deserves. The restaurant has been redesigned by the MRF team, X-Design, and DNA Workshop, the same group who brought you last year’s most exciting restaurant, SoLou Restaurant, Patio, & Bar. The new Juban’s will feature 2 exciting bars, 9 private dining rooms, a speakeasy, a wine cellar, and gorgeous new outdoor patio. If you want to help people celebrate the best times of their lives and make lasting memories, then we look forward to having you join our team.
Caring Creative Careers
Join the Making Raving Fans Hospitality Group team! Our restaurants are recognized for great food and service and as being great places to work. We hire and care deeply for people with creativity, passion, and the drive to be the best. And we reward our teams with top notch benefits, career-long training & development, and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.
- BCBS health insurance & other options including dental & vision
- Paid Time Out
- Restaurant discounts and employee meals
- 401K
- Opportunities for career growth
Hosts are responsible for the initial, warm greeting and seating of guests, answering telephones, taking reservations and messages, maintaining accurate guest counts and wait times and saying goodbye to all guests.
Essential Functions
- Warmly greet and seat guests in the restaurant
- Answer telephones, and take orders, messages, and reservations
- Available to work a variety of hours, days, and shifts, including weekends
- Safely and effectively move chairs, tables, highchairs, and booster seats
- Safely and effectively use and operate all necessary tools and equipment
- Ability to communicate in English to perform and follow job requirements in written and spoken direction
- Multitask calmly and effectively
Key Responsibilities and Duties
- Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Assist with clearing, cleaning, and resetting tables and maintain restrooms
- Sell and accurately account for gift cards
- Answer telephones, and take orders, messages, and reservations
- Use proper phone and voicemail etiquette and guidelines
- Understand and respond knowledgeably to questions about the restaurant and menu
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Types: Full-time, Part-time
Pay: $10.00 - $13.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Physical Setting:
- Fine dining restaurant
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Tips
Work Location: One location