Institute Assistant

• Administrative support experience in a non-profit setting preferred.
• Adept with technology include proficiency in Microsoft Office Suite, Google Docs, Adobe Acrobat, Zoom.
• Exceptional interpersonal skills and the ability to interact effectively with staff, volunteers, board or committee members, constituents, and donors in-person, on the telephone or via electronic communication.
• Excellent verbal and written communication skills.
• Superior organizational and time management skills and acute attention to detail.
• Flexibility to work beyond normal business hours when needed.
• Work well with, and support, a professional team.
• Resourceful problem solver who anticipates the needs of others.
• Interest in understanding childhood bereavement as a public health issue and aligns work with organization's strategic goals.
• Valid drivers license and proof of insurance.

• Support leadership in recruiting, selecting, and onboarding new trainees.
• Coordinate internal training opportunities such as internships by maintaining training materials, scheduling workshops, tracking attendance, and collecting evaluations.
• Input, store, manage and report on quantitative and qualitative output and outcome metrics.
• Assist with identifying key community partners for program expansion to new audiences and partners.
• Work collaboratively with research team to ensure program evaluation for internal training programs.

• Manage and coordinate requests and communications related to external presentations, outreach, and consultations.
• Provide administrative support to JAG Institute services/programs such as Childhood Bereavement Changemaker initiative, Pathfinders Provider Program, Childhood Bereavement Estimation Model, caregiver/youth workshops, etc.
• Foster implementation of effective technology tools.
• Support curriculum development and dissemination.
• Monitor, track, and report on external media mentions related to Judi's House and JAG Institute.
• Identify local and national training and promotional events to showcase the work of JAG Institute.
• Coordinate and attend virtual and in-person presentations and events.
• Coordinate travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
• Travel to and attend local and national events as a vendor representing Judi's House/JAG Institute.
• Assist communications manager in the ongoing content development and maintenance of the Judi's House/JAG Institute website and related products.
• Work with finance team on invoicing and accounts receivable for JAG Institute products and events.
• Enter data and manage a variety of spreadsheets, databases, and filing systems.

• Provide administrative support to JAG Institute efforts including taking notes and sending follow requests/summaries as needed.
• Manage schedules and calendars, including scheduling appointments, inviting relevant personnel to meetings, triaging meeting requests, and being proactive in addressing conflicts.
• Prepare and proofread internal and external correspondences to ensure that communication is accurate and error free.
• Coordinate agendas and scheduling of relevant meetings.

• Promote the values of JH/JAG throughout the organization and external relationships.
• Attend team and organizational meetings, activities, and events as required.
• Collaborate with JH/JAG staff and perform job duties to advance the organization's mission and vision.
• Demonstrate ability to work independently and within a team, seeking guidance as appropriate.
• Comply with all organizational policies and procedures.
• Commitment to JH/JAG mission.

Salary : $0