What are the responsibilities and job description for the Returns Coordinator position at Julius Silvert?
This position manages the flow of returned items, including but not limited to: inbound processing, product inspection and put away by product disposition.
Primary Functions:
- Process incoming return products and follow the appropriate return authorization process and codes assigned
- Inspect incoming products to verity package content and reasons for return
- Quality check all products begore returning them back to stock
- Disposition incoming product as returns to stock (RTS), direct to non-warehouse sales channel or trash
- Share daily reports of processed Returns and product dispositions
- Research and resolve open/aging returns
- Work cross-functionally to resolve returns discrepancies and product non-conformance
- Ensures accurate systematic reflection of product in the returns area of the warehouse
- Check in with all drivers to determine reasons for all returns so the proper returns code can be utilized.
- Collaborates with inventory control areas for cross training opportunities in inventory, products, outbound/inbound assurance, and returns management
- Maintain an exceptionally clear and safe work environment
- Working independently and in a team environment
- Uphold the Core Values and be a valuable member of the JSI family
- Perform other duties as assigned including put away of returns processed
Requirements & Qualifications:
- High school diploma or GED with 2-year experience in warehouse environment Experience with RF (Handheld) technology.
- Electric Pallet Jack certified
- Data Entry skills - Microsoft Office
- Ability to read, comprehend, analyze, and interpret documents such as safety rules, procedure manuals and returns reports.
- Ability to work in a fast-paced environment and multi-task on a regular basis. Strong sense of urgency and time management to meet deadlines.
Physical Demands & Work Environment:
This job requires occasional standing, sitting, and walking. Must be able to lift and/or move up to 30 pounds. The noise level in the work environment is usually moderate. Temperature can range in the warehouse is between 0-65 degrees Fahrenheit.
Benefits:
- Competitive Salary
- PTO Days Upon Hire
- Health/Dental Benefits – Eligible in 30 days
- 401k with 100% company match
- Employer Paid Long Term Disability
- Employer Paid Life Insurance
EEO, M/F/D/V
Our company recruits, hires and promotes individuals without regard to race, creed, color, religion, age, gender, national origin or ancestry, marital status, sexual orientation, veteran status, or physical or mental disability unrelated to an individual's ability to perform the job, or any other status protected by law, all in accordance with applicable Federal, State or Local Laws.
Job Type: Full-time
Salary : $39,300 - $49,700