Senior Client Success Manager

Jun means truth, and our culture is built on openness and honesty. Jun Group is a mobile advertising company that delivers beautiful full-screen video and display ads for brands like Nissan, Clorox, Lowe’s, and GSK. These advertisers trust Jun Group because everything we do is brand safe, viewable, and transparent.

We are looking for an experienced Senior Client Success Manager to serve as the client liaison for some of our key accounts. The ideal candidate is great with details and knows the world of advertising from the inside out. This is a client-facing role, and is an amazing opportunity to learn in a fast-paced, exciting environment. 

Responsibilities include

• Build and nurture relationships with clients as the face of the company
• Develop effective campaign strategies to maximize performance & client satisfaction
• Understand the tools and systems that Jun Group uses to manage campaigns
• Work closely with the Production team and the Digital Campaign Managers across all aspects of campaign management, including creative development, targeting, optimizations, tagging, pacing, and performance
• Be the liaison between the data team, sales team, and our clients for all current and past campaigns
• Be the go-to resource for historical campaign performance and client preferences
• Analyze campaign data and communicate pacing and performance updates in a digestible and strategic manner
• Play a pivotal role in the growth and success of junior team members through mentorship and training
• Assist in architecting new strategies and processes to increase revenue and enhance department success

Here are a few indicators that you're the right person

• You have 3-5 years of digital media experience
• You have a record of proven success working as the main point of contact for advertising agencies and digital publishers - experience working with pharmaceutical brands a plus
• You’re fluent in PowerPoint, Excel, and Word—experience with Google Docs is a plus
• You have experience using Salesforce or other CRM tools
• You’re flexible and able to juggle multiple projects with tight deadlines
• You’re an excellent writer and handle client communication with grace and ease
• You’re curious, you ask questions, and you have a knack for understanding how ad technology works 

Some company benefits include

• Competitive Pay
• Work Life Balance & Hybrid Work Life
• Health, Dental, and Vision Insurance 
• Mental Health Resources
• Volunteer Opportunities

Greater NY-area Residents: We currently have a hybrid remote work policy. All Jun Group employees living within a 90-minute (one way) commute of our NYC office are expected to be in the office two days per week.

Salary Range: $75,000 - $90,000 incentive pay

We’re open to allowing the right person to learn our industry on the job. We welcome diversity and non-traditional paths into all of our roles. We believe in hiring the right person as opposed to the right combination of keywords.