Operations Manager

Junior Achievement-Rocky Mountain, Inc.

Operations Manager

Are you someone who likes the challenge of doing something different every day? Do you enjoy being the heart and soul of an operation? Join our team to engage in a meaningful and rewarding career and help Junior Achievement inspire generations of young people to be financially literate and entrepreneurial, and to believe in the power of their own potential.

About JA-Rocky Mountain

JA-Rocky Mountain is part of the world’s largest organization dedicated to inspiring and preparing young people to succeed in a global economy. Through a dedicated volunteer network, JA-Rocky Mountain provides experiences for students that focus on three key content areas: career readiness, entrepreneurship, and financial responsibility. JA programs are free to Colorado and Wyoming schools thanks to the generous support of volunteers and donors. For more information, visit www.JARockyMountain.org.

Position Description

eporting to the Chief Operating Officer, this position will be responsible for key business operations that support the successful delivery of team and customer experience. This position oversees the company’s day-to-day operational activities, including facilities and equipment management, technology and A/V management and support, and general administrative and office management functions. This position supports all JA-Rocky Mountain facilities. This is an in-office Monday - Friday position, primarily based out of the Greenwood Village location. The ideal candidate will view this job as a career destination.

ob Duties and Responsibilities:

Technology Management

· Monitor, manage, and support all facilities systems and technology, utilizing third-party resources where necessary

·  Provide basic technology and A/V setup, support, and troubleshooting for the organization, including support for the Programs and           Fundraising teams, and in coordination with third-party vendor for support as needed

·Serve as point of contact with third-party managed IT services provider to ensure security, compliance, backup, and network management meets organizational needs

· Own new employee set-up, and facilitate technology training

· In coordination with Programs teams and vendors, plan for technology updates, replacements, security, etc. 

 · Provide software management and troubleshooting support to the Program and Fundraising teams as needed

Facilities Management

· Oversee, maintain, and coordinate ongoing safety measures, including facility inspections, emergency procedures, and adherence to all  safety regulations

· Manage and negotiate contracts with service providers and vendors including custodial, HVAC, security, electric, parking, snow removal and environmental, maintenance services, etc.

· Serve as point of contact for all facilities needs and projects

· Coordinate repairs, warranty items, renovations, updates, etc.

· Maximize capacity and multi-functional utilization of the Free Enterprise Center facility by ensuring coordination of event rentals, students, repairs/maintenance, tours, special events, etc., and including technology and scheduling.

· Regularly inspect facility and initiate maintenance and repairs where needed; includes organizing and managing storage spaces

· Asset management of all technology, furniture, and equipment, including leased equipment

General Administrative and Office Support

· Evaluate current procedures and processes to increase operational efficiency and make recommendations for improvements

· Build strong relationships with management and individuals to understand and support their needs, help solve problems, and inform decision-making regarding operational activity and goal-setting

· Document operational processes, procedures, and best practices to ensure consistency, compliance, and efficiency

· Supervise inventory management of program materials and office supplies

· In conjunction with the Chief Operating Officer, monitor and help manage the Operations budget

· Other duties as assigned

This position supervises the Operations Coordinator.

Qualifications:

·At least two years of related experience

· Must be capable of working cross-functionally, balancing competing priorities, and addressing urgent needs while also progressing toward identified goals

· Excellent understanding of technology with strong troubleshooting skills across multiple platforms

· Ability to work independently on multiple projects under strict deadlines, manage time efficiently, and multi-task in a fast-paced environment

· Must be flexible, open, positive, and collaborative

· Must be highly organized, have excellent planning and leadership skills, and have the ability to communicate effectively

· Proficient with Microsoft Office applications, and other software, applications, databases, and tools

· Strong supervisory skills including coaching, training, and motivating staff

Preferred Qualifications:

·  Bilingual in Spanish

·  Experience working in nonprofit, education, association, or similar resource-sensitive organizations

Terms of Employment:

The above statements are intended to describe the general purpose and responsibilities assigned to this job and are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Compensation and Benefits:

·This is an exempt position with an annual salary range of $50,000-$65,000

·JA-Rocky Mountain offers a competitive benefits package including (but not limited to):

o   Medical, Vision, and Dental insurance

o   A 403b retirement plan with employer match

o   Generous paid time off

o   More than 14 paid holidays

o   Cell phone stipend

o   Employer-paid life insurance

To apply, please send a cover letter and resume to Careers@JARockyMountain.org by April 5, 2024. Please reference “Operations Manager” in the subject line of your email.

Junior Achievement is committed to an inclusive culture that celebrates diversity. We encourage candidates from all identities, backgrounds, and abilities to apply.

In all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, gender, disability, age, sexual orientation, gender, gender identity, gender expression, marital status, national origin, pregnancy, veteran status, or any other protected status in accordance with applicable law.