What are the responsibilities and job description for the AV Service Technician position at Jupiter I, LLC?
Job Summary:
The Audio Visual Service Technician will lead LINX Multimedia in break fix and troubleshooting response for customers. Service Specialists will be technical leaders in the service division, providing assistance and expertise to customers. The Service Technician will work closely with the Service Manager and Service Operations Lead to efficiently resolve customer issues in a timely and customer friendly manner. Service Specialists will maintain a high degree of professionalism and excellent interpersonal and communication skills.
About LINX
Join a team that connects people through technology. We specialize in the design, installation and support of commercial network cabling, multimedia, security, and wireless systems – connecting people to information, support and their communities in the digital age. LINX was founded in 2003 by a group of industry professionals committed to building the type of company they wanted to work for.
At LINX, we build careers, invest in the continued education of our employees, and strive to create a team environment despite company growth. We are headquartered in Denver, CO with regional offices in Washington, Utah, and Texas with offices coming in Atlanta, Cheyenne and Des Moines. With the growth in AI, remote work and technology, these industries are booming, and we anticipate an estimated 20% annual growth with at least that amount of growth in job opportunities in the next fiscal year. Invest in your future with LINX.
Essential Duties and Responsibilities
- Support two different customer sites within Tampa with all of their AV needs
- Configure AV equipment such as control systems (Crestron / AMX / Extron), Audio DSPs, matrix switchers, codec's, Logitech, Shure Audio, Zoom Video Conferencing
- Troubleshooting and break fix response for commercial AV systems
- Make minor programming adjustments for commercial AV systems
- Properly manage call times and provide thorough documentation
- Review schematic designs using Bluebeam (not required)
- Demonstrate creative solutions to help differentiate LINX Multimedia
Minimum Requirements
- 5 years experience with Logitech conference room systems and commercial AV systems
- Attitude and Aptitude to learn and solve problems
- Superior customer communication skills
- At least two years of experience in professional audio/video integration
- Ability to handle things on your own and be creative with solutions
Preferred Experience (not required)
- Experience with configuring Logitech and/or Crestron systems preferred. Certifications preferred.
- CTS (CTS-I) certification is highly preferred.
- Advanced MS Excel skills preferred, and overall Microsoft Office experience.
Pay Rate:
$30.00 - $36.00/hour
TEAMLINX offers great benefits including:
- 401K with 50% employer match up to first 3%
- Insurance options including Medical plans with Flexible Spending and/or Health Savings Accounts, Disability, Dental and Vision
- 8 Paid Holidays
- 3 weeks Paid Time Off (PTO) combining sick pay and vacation days
- Career growth opportunities
Posting Deadline:
September 30, 2024
LINX LLLP is an Equal Opportunity Employer.
Salary : $30 - $36
