Escape Room Game Master

About us:

Just Encase Escape Games (JEEG) is a small, family built, women run business in Orange Park, FL.

We value diversity in backgrounds and experiences. For both our team and our customers, we welcome all backgrounds and walks of life to help build a community for success.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

About the Job:

Our work environment includes:

• Casual work attire (uniform shirt provided)
• Safe work environment
• On-the-job training

We are seeking a Game Master to help support our team. A Game Master is responsible for hosting and running scenarios that engage players with our experiences while simultaneously providing them with effective customer service. This position requires a creative mind, strong decision-making skills, and the ability to maintain focus while dealing with multiple tasks at once. The successful candidate will have previous experience working in a role that requires multi-tasking and problem-solving skills, and will have a passion for maintaining quality games and customer satisfaction.

The ideal candidate should be familiar with Clay County, and must be available to work evenings, weekends, some holidays, and occasionally weekdays (based on reservation volume).

Requirements:

• Be outgoing and enjoy talking with people
• Have escape room knowledge
• Be enthusiastic about escape rooms
• Have basic computer skills
• Be 18 years or older
• Be a U.S. citizen
• Have reliable transportation
• Be able to understand and verbally articulate what an escape room is and clearly explain each room
• Be able to control and speak to large groups
• Be fluent in English (bilingual a plus)
• Be able to sit for extended periods of time
• Be able to monitor guests activity and engage, via computer screen, 1 hour or more, without distraction
• Be able to kneel, squat, reach, and climb a ladder
• Be available evenings, weekends, and holidays (excluding Thanksgiving and Christmas)

Responsibilities:

• Greet guests and give an exciting and informative introduction to their experience
• Be knowledgeable about the rules and setting of each game
• Monitor teams as they make their way through our adventures
• Give helpful clues when teams ask for help
• Provide undivided attention throughout each teams experience, from greeting to exit
• Take team photos and celebrate wins with guests
• Remain positive and encouraging regardless of escape success
• Accurately reset themed rooms in a timely fashion
• Help clean, repair, and maintain the business as a whole
• Answer phones and take payments over the phone or in person
• Perform other day-to-day duties as directed

Job Type: Part-time

Pay: $12.00 per hour

Expected hours: 12 – 20 per week

Schedule:

• 4 hour shift
• 8 hour shift
• Evening shift
• Holidays
• Weekends as needed

Application Question(s):

• Why are you a good fit for this position?
• How many escape games have you played?
• What is your favorite game (board game, video game, etc.) of all time?

Work Location: In person