Education Coordinator

Description

The Education Coordinator is responsible for the Advanced Education classes at Juut. They work to create and execute content for the companywide formal Point of Difference (POD) classes as well as partner with Salon Directors to facilitate salon PODs. The Education Coordinator will also keep schedule of all educational happenings and communicate learning opportunities throughout the company. They will track attendees and make information on education credits readily available.

Essential Duties and Responsibilities

DAYMAKING

• Know, believe in and follow through of company purpose, mission, values, beliefs and guiding principles.
• Be a passionate expert: always continue to learn, serve guests and employees consistently, and always maintain integrity.
• Make a genuine connection. Always be authentic, respectful, compassionate, and fully present.
• Inspire an encore: always go above and beyond to give each guest, applicant and employee an unforgettable experience and maintain enthusiasm and confidence.

EDUCATION RESPONSIBILITIES

• Create and manage all Advanced Education Class schedules.
• Ensure that schedules are published and communicated to all.
• Manage education calendars for all domains in all States.
• Continually review and update technical components of Juut training programs as well as Education Manuals.
• Coordinate Train the Trainer courses as needed to support education and immersion needs.
• Source outside and guest artists to conduct classes at Juut.
• Coordinate all Formal PODs and lead or present content when necessary.
• Manage the creation of Trend Videos for Spring and Fall Formal PODs.
• Ensure that all classes have the setup, structure, staffing and tools needed.
• Coordinate signups and track all class attendance and provide to salons on a regular basis.
• Manage all Education Reimbursement requests.
• Coordinate travel and accommodations for educators as necessary.
• Work with Aveda education to ensure that all Juut staff is aware of education opportunities available.
• Manage the implementation of the spa training schedule in conjunction with the spa educators.
• Coordinate artist signups for Juut education classes.
• Create, send, and review employee surveys related to training and education. Share results as needed.
• Work with the Vice President on administrative tasks such as scheduling and email responses.

Qualifications

GENERAL QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Takes initiative on job functions and goes further to come up with more efficient ways to complete duties.
• Outstanding customer service skills (written and verbal).
• Ability to multi-task in a fast-paced environment.
• Experience working on both Mac and PC.
• Computer proficiency to include point of sale system and Microsoft Office Suite.
• Availability to work set schedule Monday-Friday full time with occasional nights/weekends as needed.
• Strong organizational and time management skills.
• Exceptional communication skills, both written and verbal, to include strong skill in public speaking.
• Strong initiative and leadership skills.
• Ability to adapt quickly and react positively to business needs and changes in strategies.
• Willingness to set and maintain high standards of performance.
• Willingness to accept and grow from coaching provided by others.

Education/Training/Experience

• Education: High School Diploma or equivalent required.
• Industry-related certificate or 4 year secondary school degree preferred.
• Knowledge of State Board Laws, Rules and Regulations preferred.

Physical Requirements

While performing the duties of this job, the employee will be required to:

• Walk, sit, bend and squat
• Talk and hear
• Grab, pull or bend items
• Lift and/or carry up to 20 lbs.
• View items at a close and distant range
• Stand for extended periods of time
• Use computers for extended periods of time

Working Conditions:

• Salon Environment
• Travel

Note: Job Descriptions are not exhaustive lists of all skills, responsibilities, or efforts associated with a job. They reflect principal job elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. This document does not create an employment contract, implied or otherwise, other than as at will relationship.