IT Technician - JW Marriot

IT Technician - Marriott IndyPlace Complex

Summary:

Under the supervision of the IT Director, the IT Technician I provides maintenance and assistance for all internal and external guest requests as pertaining to computing and network issues. The IT Technician I will coach users in the effective use of systems, applications, prepares documentation and provides assistance to both internal and external guests.

Responsibilities

• Installing, configuring and upgrading PCs, laptops and related equipment.
• Diagnosing and troubleshooting both common and unusual hardware and software problems.
• Performing preventive maintenance on the organization’s technology.
• Installing required software patches, ensuring the connectivity of PCs, laptops, guests internet issues, handhelds and other computing devices to both the local area network (LAN) and wide area network.
• Misc. hotel technology projects including low voltage cabling and basic mounting.
• Administration and repair of critical systems (PMS, POS, PBX, FTG) in coordination with respective vendor.
• Server Backups.
• Setting up and maintaining locally connected and networked printers.
• Connecting needed peripheral equipment.
• Ability to communicate technology simply, effectively, both oral and written, with internal and external guests.
• Solid attention to detail and organization with proven follow up and follow through practices.
• Strong analytical skills, with a solid understanding of IT standards and company policies.
• Past experience in supporting hospitality-based technology preferred.
• Knowledge of MS Office, Active Directory and Networking environment.

FULL TIME BENEFIT OVERVIEW

• Medical, Dental, and Vision (Available from day One of Employment)
• Complimentary Parking (Indoor Garage)
• Life Insurance
• Employee Assistance Program (EAP)
• 401(k)
• Vacation and Paid Time Off (PTO)
• Tuition Reimbursement
• Complimentary and Discounted Rooms

Job Type: Full-time

Pay: $17.50 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Work Location: One location