Implementation Manager

What would I do at K Health?

Successfully define the client solution and implementation project based on K Health standard enterprise product and be accountable for the on-time / on-budget “Go-To-Production” deliverable. Single point of accountability and contact for client during solution and implementation phase (post contractual and pre-production)

What will a high performer in this role do?

• Establish a working relationship with the client technical and business implementation teams
• Develop a client specific Business Solution Requirements Document (BSRD) and business solution architecture
• Develop a detailed solution implementation project plan and checklist managing launch readiness
• Manage client dependencies related to business processes, technical environment, people and process constraints
• Coordinate and manage the committed deliverables and dependencies of the different K Health functional areas
• Manage client roadmap based on K Health product roadmap. Provide client insights and future opportunities back to K Health product organization

What are we looking for in a candidate? 

• BS in CS, MIS, or related field
• 10 years of industry experience, including 5 years with cloud, mobile or health care technology related solutions 
• Excellent technical abilities and experience with an emphasis designing and implementing scalable and secure in the following one or more of the following domains: hybrid cloud architectures, mobile and/or web solutions, and health care architecture.
• Strong client relationship skills focused on establishing and maintaining effective working partnerships with external clients and internal constituents
• Ability to present and communicate technical concepts to non-technical audiences
• Strong analytical skills, attention to detail, and excellent verbal and written communication skills.
• Hands-on working knowledge of one or more of the technical implementation areas: Cloud Platform (GCP, AWS or Azure), Mobile Architecture (iOS, Android or React Native)
• Excellent project management and stakeholder communication and presentation skills, with established track record of deep collaboration with operational and/or clinical teams and analytics teams
• Proven experience defining a relevant product strategy for a complex business area, and consistently delivering against measurable goals
• Self-starter with ability to thrive in ambiguity as we scale K’s Enterprise business from 1 to 100
• SCRUM/Agile experience
• Experience working with APIs and/or SDKs

Bonus:

• Experience in healthcare related industry
• Experience with health care, claims/eligibility
• Experience with start-ups or consumer-focused products

Why should I choose K Health? 

We offer everything you'd expect from a financially successful and profitable startup, with the stability of a company that's been going strong for over 5 years.

• You’ll have an opportunity to join one of the fastest-growing startups, backed by top VC’s
• You'll have a meaningful and profound impact on the lives of millions of people seeking affordable quality healthcare options
• You'll get a competitive compensation package - salary, perks - and work in an awesome office
• Flexible, hybrid work schedules and generous PTO 
• Equity Options for every K Health employee 
• Medical, Dental, and Vision coverage with generous employer contribution % on all plans
• 401(k) program 
• Top of the line hardware, software, and whatever else you need!

What is the hiring process like?

Our hiring team reviews all applications. We communicate with candidates at every step of the process, letting them know if we'll be moving forward, and what they can expect in the next phase.

• Initial interview. You’ll meet a member of the talent team, tell us about yourself, and learn more about K health and this role in particular.
• Hiring Manager Interview. You’ll get to meet with the Chief Technology Officer for a deeper dive into your skill set, background and technical expertise.
• Implementation Team Panel. You'll meet with our Senior Implementation Manager and Chief Client Architect for a technical deep dive.
• Final Stage: Enterprise Team Panel. At this stage you’ll meet the members of some of the teams you'll be working with cross-functionally on a regular basis.

Not sure if you meet all the requirements? Please apply! We know there is no job description that can measure a person’s attitude, aptitude, or amplitude (the ability to turn it up a notch) and so we highly encourage you to apply. 

Please note that our company has adopted a COVID-19 vaccination policy for our office-based employees to safeguard the health and well-being of our  employees. As a condition of employment, our office-based employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law. This is an office-based role that requires the employee to work on-site.