Cashier/Host

Title

Cashier/Host

Report to

Restaurant Management

About KPot

K-Pot offers both worlds of Korean BBQ and Asian Hot Pot.

What is Hot Pot? Hot pot is an Asian cooking method, prepared with a

simmering pot of soup stock at the dining table, containing a variety of

East Asian foods and ingredients. While your hot pot is simmering,

ingredients are placed into the pot and are cooked at the table in front

of your eyes, in a manner similar to fondue.

Korean barbecue known locally as (고기구이) gogi-gui, “Meat Roast”,

refers to the Korean cuisine method of grilling meat such as beef,

chicken or pork, that you prepare yourself at your table. Our menu

offers an extensive selection of fresh quality meats, seafood, noodles,

and vegetables for Hot Pot and BBQ experience.

Role Overview

Hosts are responsible for welcoming guests and ensuring that they are

seated and receive attentive service. Their duties include maintaining a

waitlist of patrons during busy meal service, passing out menus,

accepting phone calls, making sure that tables are cleared and set,

following established guidelines, procedures, and policies as

prescribed by company standards.

Cashiers operate a cash register, communicate with customers, and

assist other restaurant staff as needed. Responsibilities in this career

can include processing credit card payments, accepting cash

payments, breaking change, and using a point of sale (POS) system for

transactions. Restaurant cashier duties also involve greeting guests,

helping resolve customer complaints, and maintaining knowledge of the

menu and sales policies.

Job Description

Responsibilities & Duties

• Primary job function is to greet guests in a friendly, welcoming

manner. Entry doors should be held open whenever possible, for

arriving guests

• Seat guests at an appropriate table while engaging in casual

conversation, taking into account special needs (children, high

chairs, and party size). Rotating of new tables for service staff is

necessary for an equitable division of the day’s work

• Menu knowledge should be extensive. Awareness and ability to

describe all food, drink, and special menu items

• Answering the phone within three rings. Taking a message for

management, if appropriate

• Teamwork is essential to a smooth operating work environment.

Assisting servers in maintaining sections throughout the shift

• Should possess the ability to multi-task and be aware of several

tables progression through the dining experience

• Cash handling: closing out of all checks in an orderly and timely

fashion, upon service staff presenting payment

• Providing all departing guests with a sincere “Thank You” and

invitation to return to K-Pot. Entry doors should be held open

whenever possible, for departing guests. If a guest relays that an

issue was present during their experience, get a manager

immediately

• Ability to lift boxes occasionally up to 25lbs. Standing on one’s feet

in a fast paced environment for a period of approximately 4 hours

or longer

• Ensures that work areas are clean and equipment, tools, and

supplies are properly stored

Job Description

• Helps bus and set tables and performs side-work and cleaning

duties as needed. Maybe asked to perform other related tasks or

duties as deemed necessary

Qualifications

Minimum - No prior restaurant hosting experience is necessary

Preferred - 1 years prior hosting restaurant experience

Employee

Perks/Benefits

• Flexible schedule

• Employee 30% off Discount

• Fun and lively work environment with potential for growth

What to wear:

• KPOT will provide employees with two KPOT shirts

• Employees are to wear black pants and non-slip work shoes

Job Types: Full-time, Part-time

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 8 hour shift
• Day shift
• Evening shift

Work Location: In person