What are the responsibilities and job description for the IT Specialist position at K Systems Inc?
Highlights of Responsibilities:
- Provides technical support for system users.
- Designs, analyzes, and maintains highly complex enterprise infrastructure environments
- Troubleshoots, assesses, and analyzes infrastructure components to resolve reported malfunctions.
- Organize training session for staff on the usage of new software/ applications and hardware
- Carryout diagnosis and repair of network-related problems
- Bring up-to-date and preserve computer inventory and surplus equipment
- Make sure desktop computers interconnect seamlessly with various systems
- Preserve passwords, data integrity and file system security for the computing environment
- Vouch for and implement upgrades on systems to guarantee longevity
- Ascertain and repair hardware and network connectivity issues
- Support for technical upgrading and maintaining of entire desktop systems
- Assist in testing and deployment of new applications and systems
- Maintain an excellent level of customer service, ensuring that all customers are treated efficiently and in appropriate manner
- Maintain outstanding verbal communication skills with the ability to communicate seamlessly with technical and non-technical colleagues at all levels in the organization
- Resolve issues by carrying out problem analysis to implement temporary or permanent solutions
- Accurately record, update, and document requests using the IT service desk system and any other duties as assigned by the company.
Required Experience: Hands-on professional experience supporting PC hardware and software systems.
Job Type: Full-time
Job Type: Full-time
Pay: $55,000.00 - $62,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- San Diego, CA 92106: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- CompTIA Security (Required)
Security clearance:
- Secret (Required)
Work Location: One location
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