Solutions Architect

Job Title: Solutions Architect, Sales

Company: K4Connect

Location: Morrisville, NC 

K4Connect is the leading provider of innovative technology solutions that empower senior living communities by streamlining staff operations and enhancing quality of life for residents. Providing cutting-edge technology, we strive to create intuitive and integrated solutions that optimize care delivery, promote operational efficiency, foster community engagement, and enrich the lives of both caregivers and residents. Supported by prominent investors, including Intel Capital, AXA Ventures Partners, Ziegler Investment Bank, Forte Ventures, Topmark Partners, and Bryce Catalyst, K4Connect is seeking a Solutions Architect to accelerate growth efforts. 

Position Overview: We are seeking a highly skilled Technical Sales/Solutions Architect to join our team at K4Connect. The ideal candidate will have a deep understanding of enterprise technology solutions, particularly in the senior living market, and possess strong technical expertise to effectively communicate the value and benefits of K4Connect's products and services to potential customers. As a key member of the sales team, you will play a crucial role in driving revenue growth, building strong customer relationships, and providing technical expertise throughout the sales process.

Key Responsibilities:

1. Act as a subject matter expert on K4Connect's FusionOS Enterprise Operating Platform and K4Community Enterprise Engagement Suite, understanding the technical intricacies and value propositions of each product.

2. Collaborate closely with the sales team to identify customer needs, provide technical solutions, and support the sales process from lead generation to closing deals.

3. Conduct product demonstrations and presentations for potential customers, showcasing the features, functionalities, and benefits of K4Connect's solutions.

4. Develop and deliver customized technical proposals and solutions based on customer requirements and business objectives.

5. Provide pre-sales technical support, including answering technical inquiries, conducting solution assessments, and addressing customer concerns.

6. Work closely with product management and engineering teams to communicate customer feedback, identify product enhancements, and drive product development initiatives.

7. Stay up-to-date on industry trends, competitive landscape, and emerging technologies to maintain a deep understanding of the market and competitors.

8. Participate in industry events, conferences, and trade shows to promote K4Connect's solutions and generate leads.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field; Master's degree preferred.

• 5 years of experience in technical sales or solutions engineering, preferably in the enterprise software or healthcare industry.

• Strong technical background with knowledge of enterprise software architecture, cloud computing, APIs, and integration technologies.

• Excellent communication, presentation, and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences.

• Proven track record of driving sales revenue, meeting or exceeding targets, and building strong customer relationships.

• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a fast-paced environment.

• Experience in the senior living or healthcare industry is a plus.

• Experience working with a startup is a plus.

Why Join Us: At K4Connect, you'll have the opportunity to work at the forefront of technology innovation and make a meaningful difference in the lives of older adults and individuals with disabilities. We offer a collaborative and inclusive work environment, competitive compensation and benefits, and opportunities for professional growth and development. Join us in our mission to empower communities and enrich lives with the help of technology. Apply now and be part of our exciting journey!

How to Apply: Interested candidates should submit their resume and cover letter detailing their relevant experience and qualifications to [email address]. Please include "Technical Sales/Solutions Architect Application" in the subject line. We look forward to hearing from you!