What are the responsibilities and job description for the Emergency Dept. Services Asst. position at Kaiser Permanente?
Responsible for registration, discharge & order entry on the KPDS mainframe. Assists the nursing & physician staff in managing the patient care flow. Acts as a liaison for patient & family.
Essential Functions:
Essential Functions:
- Upholds KP's Policies & Procedures, Principles of Responsibilities & applicable state, federal & local laws
- Observes Environmental Safety Standards
- Maintains standards of professional behavior established to enhance quality of service
- Demonstrates competencies in use of KPDS/OPAS mainframe
- Demonstrates competence in registration protocols
- Provides nurse/physician & clerical support
- Provides bedside flow
- Provides discharge services
- Provides teleph1 triage
- Communicates verbally in a clear & concise manner
- Demonstrates professional maturity in all interactions w/ patients & staff
- Able to organize, plan, & set priorities & complete work w/ minimal assistance & within designated work hours
- Works as a key member of the ED team, under the direction of the nursing & physician staff
- Follows established service standards as set forth in LMP ABC's
- That is, Take Initiative, Take Responsibility, Take Care & Take Pride
- Demonstrate compliance in all above 4 areas
- Examples: make a positive first impression, protect patient privacy & confidentiality, assume ownership, resolve conflict, show respect, maintain you environment & support your team
- Assume other activities & responsibilities from time to time as directed
Qualifications:
Basic Qualifications:
• Two (2) years experience in a medical setting
• One (1) year experience in hospital or outpatient medical setting
• High school diploma or equivalent
• CPR certification
• Skill in handling a multi-line phone
• Superb customer service
• General computer knowledge & data entry competence
Notes:
• On Call position, variable hour, variable shifts, variable day and can be scheduled every weekend
Adobe Solution Architect | Commerce Team
DEPT® -
San Diego, CA
Data Analyst | Data & Engineering Team
DEPT® -
San Diego, CA
Account Director, Social | Growth Marketing Team
DEPT® -
San Diego, CA