What are the responsibilities and job description for the Optical Opportunities position at Kaiser Permanente?
At Kaiser Permanente, our focus on total health allows us to work as one. As one team driven by talented, passionate health care professionals. One community focused on making healthy choices. One organization using the latest innovations and most advanced care to serve 12.5 million people across the country. If you’re looking for an opportunity to make a real difference in each member’s mind, body, and spirit, join us at the heart of health care.
Optician Dispensing – Licensed Lead
Essential Responsibilities:
Basic Qualifications:
Experience
Preferred Qualifications:
Optician Dispenser – Licensed
Under indirect supervision, provides ophthalmic dispensing and related services through sales to members and non-members; provides direct supervision of unlicensed optical sales staff; serves as informational and training resource for unlicensed optical staff in determining patient's eyewear needs; prepares, dispenses, interprets, measures, adapts, fits and adjusts lenses, spectacles, eyeglasses or appliances as prescribed by optometrist or ophthalmologist
Essential Functions:
Basic Qualifications:
Experience
Preferred Qualifications:
Optical Sales Associate
Under direct supervision, provides ophthalmic sales dispensing and related services to members and non-members of Kaiser Foundation Health Plan; serves as informational resource for patients eyewear needs.
Essential Responsibilities:
Basic Qualifications:
Experience
Preferred Qualifications:
For immediate consideration, please visit http://kp.org/careers for complete qualifications and job submission details, referencing the above job numbers.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
This position supports Kaiser Permanente’s code of conduct and compliance by adhering to all laws and regulations, accreditation and licensure requirements, and internal policies and procedures.
kp.org/careers
KAISER PERMANENTE
Discover what it’s like to be part of an industry-leading organization driving innovative care and technology. Get social with us and see what people are saying!
Glassdoor and LinkedIn: Kaiser Permanente
Facebook: Kaiser Permanente Thrive
X: @KPCareers
YouTube: Kaiser Permanente Careers
Optical Opportunities
Optician Dispensing – Licensed Lead
- Honolulu, Hawaii – Job #1244824
- Lahaina, Hawaii – Job #1249160
Essential Responsibilities:
- Determines ophthalmic patients occupational, lifestyle and cosmetic needs; advises and recommends lens style, color and material and frame shape, color and material; prices eyeglass order according to patients Health Plan coverage.
- Takes facial measurements, i.e., pupillary distances, segment heights, lens base curves, frame size, etc. for spectacle fabrication by using PD ruler, pupilometer, and lens clock, vertometer, lensometer, etc.
- Provides direct personal supervision of unlicensed optical staff in regard to facial measurements, fitting or adjusting lenses or frames or duplicating frames.
- Understands and explains spectacle lens geometry to patients; applies spectacle lens principles of size, thickness and power in assisting patients in selecting proper eyewear.
- Knows impact of different lens indexes; recommends appropriate alternatives.
- Under indirect supervision, provides ophthalmic eyewear services by selling, fitting, ordering, dispensing, adjusting and repairing spectacles and other low vision devices.
- Measures and shapes lenses and adjusts frames utilizing ophthalmic equipment including lens edger, hand edger, lensometer, frame warmer and precision hand tools.
- Inspects patients eyewear using ANSI Z80.1 standards and tolerances; performs and confirms with licensed dispensing optician in depth quality check functions; reviews patients previous prescription and Identifies changes, and refers as necessary to licensed optometrist or ophthalmologist for issuance of updated prescription or other appropriate action; identifies when bicentric grinding is/is not needed; confirms with licensed dispensing optician that simple and compound prism is manufactured according to specifications prescribed by licensed optometrist or ophthalmologist.
- Follows-through on rush orders by calling order into Optical Lab and making certain of lenses and frame availability.
- Performs variety of basic and technical duties to provide Contact Lens services; prepares patients for contact lens services; instructs patients in insertion, removal, and care of contact lenses; performs tear tests; rinses eyes, inserts and removes contact lenses; cleans and disinfects contact lenses; orders contact lenses and dispenses them upon prescription of licensed optometrist or ophthalmologist; takes messages for follow-up by Optometrist or Contact Lens Technician; refers patients with ocular problems to clinic.
- Identifies patient concerns; recommends actions to be taken; discusses solution/action with Optical management as needed; follows-through with resolution.
- Collaborates with optical management to achieve in obtaining optical services sales goals: strives to achieve optical services sales goals; works collaboratively with optical management to improve sales and service in Region.
- Maintains attractive frame and lens displays by arranging, cleaning and changing product on regular basis; monitors clinic frame inventory status by ordering, pricing and placing stock on frame boards; keeps track of backorder products and takes action as necessary.
- Serves as resource to staff and educator to patients on general ophthalmic dispensing principles.
- Trains and assists new hires and other staff members as needed.
- Provides direct personal supervision of unlicensed optical staff in regard to facial fitting or adjusting lenses or frames or duplicating frames.
- Plans, coordinates, and assigns tasks to department personnel in order to assure optimum quality and productivity; serves as resource in resolution of problems and introduction of new products and procedures; refers personnel issues to supervisor.
- Acts as liaison between clinic, Optometry and optical management; participates in clinic meetings and projects.
- Plans, coordinates, schedules work, orients and/or trains assigned subordinates; assures quality of work in timely manner to meet service standards for department.
- Demonstrates knowledge, skills, and abilities necessary to provide care and/or service appropriate to age groups served.
- Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service.
Basic Qualifications:
Experience
- Minimum three (3) years Ophthalmic dispensing experience with office management experience.
- Three (3) years demonstrated sales ability in relation to company sales goals.
- Three (3) years contact lens dispensing experience.
- High school diploma; or equivalent combination of education (lesser) and experience may be considered in lieu of requirements.
- Dispensing Optician License (Hawaii)
- Demonstrated ability to educate patients and staff on ophthalmic dispensing principles (i.e., spectacle lens geometry and lifestyle dispensing).
- Demonstrated ability to perform in-depth quality check functions.
- Demonstrated knowledge of and skill in leadership skills, problem solving, interpersonal relations, oral communication, written communication, and manage/coordinate various issues effectively.
- Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.
- Talking to co-workers, customers, outside vendors, and on the telephone.
- Reading, writing, speaking and understanding English.
- Training/giving and receiving instructions.
- Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration and alertness.
Preferred Qualifications:
- Post high school coursework in optical/contact lens dispensing and fitting.
- Optical Assistant Technical training.
Optician Dispenser – Licensed
- Honolulu, Hawaii – Job #1262468
- Kailua-Kona, Hawaii – Job #1201568
Under indirect supervision, provides ophthalmic dispensing and related services through sales to members and non-members; provides direct supervision of unlicensed optical sales staff; serves as informational and training resource for unlicensed optical staff in determining patient's eyewear needs; prepares, dispenses, interprets, measures, adapts, fits and adjusts lenses, spectacles, eyeglasses or appliances as prescribed by optometrist or ophthalmologist
Essential Functions:
- Determines ophthalmic patient's occupational, lifestyle and cosmetic needs; advises and recommends lens style, color and material and frame shape, color and material; prices eyeglass order according to patient's Health Plan coverage
- Takes facial measurements, i.e., pupillary distances, segment heights, lens base curves, frame size, etc. for spectacle fabrication by using PD ruler, pupilometer, and lens clock, vertometer, lensometer, etc
- Provides direct personal supervision of unlicensed optical staff in regard to facial measurements, fitting or adjusting lenses or frames or duplicating frames
- Understands and explains spectacle lens geometry to patients; applies spectacle lens principles of size, thickness and power in assisting patients in selecting proper eyewear
- Knows impact of different lens indexes; recommends appropriate alternatives
- Under indirect supervision, provides ophthalmic eyewear services by selling, fitting, ordering, dispensing, adjusting and repairing spectacles and other low vision devices
- Measures and shapes lenses and adjusts frames utilizing ophthalmic equipment including lens edger, hand edger, lensometer, frame warmer and precision hand tools
- Inspects patient's eyewear using ANSI Z80.1 standards and tolerances; performs and confirms with licensed dispensing optician in depth quality check functions; reviews patient's previous prescription and identifies changes, and refers as necessary to licensed optometrist or ophthalmologist for issuance of updated prescription or other appropriate action; identifies when bicentric grinding is/is not needed; confirms with licensed dispensing optician that simple and compound prism is manufactured according to specifications prescribed by licensed optometrist or ophthalmologist
- Follows-through on rush orders by calling order into Optical Lab and making certain of lenses and frame availability
- Performs variety of basic and technical duties to provide contact lens services; prepares patients for contact lens services; instructs patients in insertion, removal, and care of contact lenses; performs tear tests; rinses eyes, inserts and removes contact lenses; cleans and disinfects contact lenses; orders contact lenses and dispenses them upon prescription of Licensed Optometrist or Ophthalmologist; takes messages for follow-up by optometrist or contact lens technician; refers patients with ocular problems to clinic
- Identifies patient concerns; recommends actions to be taken; discusses solution/action with optical management as needed; follows-through with resolution
- Strives to achieve optical services sales goals; works collaboratively with optical management to improve sales and service in Region
- Maintains attractive frame and lens displays by arranging, cleaning and changing product on regular basis; monitors clinic frame inventory status by ordering, pricing and placing stock on frame boards; keeps track of backorder products and takes action as necessary
- Acts as informational resource for patient's eyewear needs
- Additional essential functions as listed in the complete job description
Basic Qualifications:
Experience
- One (1) year of ophthalmic dispensing experience.
- One (1) year of demonstrated sales experience.
- Six (6) months of contact lens dispensing experience.
- High school diploma or equivalent combination of education (lesser) and experience may be considered in lieu of requirements.
- Valid Hawaii Dispensing Optician License (must meet education requirement(s) for Hawaii State licensure).
- Demonstrated ability to educate patients and staff on ophthalmic dispensing principles (i.e., spectacle lens geometry and lifestyle dispensing).
- Demonstrated ability to perform in-depth quality check functions.
- Demonstrated knowledge of and skill in oral communication, written communication, problem solving, interpersonal relations, and multi-task.
- Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.
- Talking to co-workers, customers, outside vendors, and on the telephone.
- Reading, writing, speaking and understanding English.
- Training/giving and receiving instructions.
- Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration and alertness.
Preferred Qualifications:
- Post high school training in Ophthalmic Optics.
Optical Sales Associate
- Honolulu, Hawaii – Job #1262471
- Kona, Hawaii – Job #1185917
- Lahaina, Hawaii – Job #1249163
Under direct supervision, provides ophthalmic sales dispensing and related services to members and non-members of Kaiser Foundation Health Plan; serves as informational resource for patients eyewear needs.
Essential Responsibilities:
- Determines ophthalmic patients occupational, lifestyle and cosmetic needs; advises and recommends lens style, color and material and frame shape, color and material; prices eyeglass order according to patients Health Plan coverage.
- Provides measurements i.e., pupillary distances, segment heights, lens base curves, frame size, etc. for spectacle fabrication by using PD ruler, pupilometer, and lens clock.
- Applies principles of size, thickness and power in selecting proper eyewear.
- Knows impact of different lens indexes and recommends appropriate alternatives.
- Provides ophthalmic eyewear services by selling, fitting, ordering, dispensing, adjusting and repairing spectacles.
- Measures and shapes lenses and adjusts frames utilizing ophthalmic equipment including lens edger, hand edger, lensometer, frame warmer and precision hand tools.
- Inspects patients’ eyewear using ANSI Z80.1 standards and tolerances; performs quality check functions; reviews patients’ previous prescription; identifies questionable changes, and takes appropriate action.
- Follows-through on emergency orders by calling order into Optical Lab and making certain of lens and frame availability.
- Performs limited Contact Lens services and refers patients with problems to proper department.
- Determines patient concerns; recommends actions to be taken; discusses solution/action with Optical Administration as needed; follows-through with resolution.
- Attains KP Optical sales goals.
- Maintains attractive frame and lens displays by arranging, cleaning and changing on regular basis; maintains clinic frame inventory status by ordering, pricing and placing stock on frame boards; keeps track of backorder products and takes action as necessary.
- Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service.
- Performs other duties and accepts responsibility as assigned.
Basic Qualifications:
Experience
- Six (6) months contact lens and optical dispensing experience.
- One (1) year demonstrated sales experience.
- High school diploma; or equivalent combination of education (lesser) and experience may be considered in lieu of requirements.
- Demonstrated ability to perform quality check functions.
- Demonstrated knowledge of and skill in customer service, interpersonal relations, oral communication, problem solving, and written communication.
- Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.
- Talking to co-workers, customers, outside vendors, and on the telephone.
- Reading, writing, speaking and understanding English.
- Training/giving and receiving instructions.
- Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration and alertness.
Preferred Qualifications:
- Demonstrated ability to manage and coordinate a multitude of issues effectively.
- Demonstrated ability to educate patients and staff on ophthalmic dispensing principles (i.e., spectacle lens geometry and lifestyle dispensing).
- American Board of Opticianry Certified (ABOC) by the American Board of Opticianry (ABO).
- Post high school coursework/training in Ophthalmic Optics.
For immediate consideration, please visit http://kp.org/careers for complete qualifications and job submission details, referencing the above job numbers.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
This position supports Kaiser Permanente’s code of conduct and compliance by adhering to all laws and regulations, accreditation and licensure requirements, and internal policies and procedures.
kp.org/careers
KAISER PERMANENTE
Discover what it’s like to be part of an industry-leading organization driving innovative care and technology. Get social with us and see what people are saying!
Glassdoor and LinkedIn: Kaiser Permanente
Facebook: Kaiser Permanente Thrive
X: @KPCareers
YouTube: Kaiser Permanente Careers
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