Psychiatric Social Clerk

Kaiser Permanente
Los Angeles, CA Full Time
POSTED ON 12/4/2023 CLOSED ON 12/24/2023

What are the responsibilities and job description for the Psychiatric Social Clerk position at Kaiser Permanente?

Under direct supervision, schedules initial interview appointments for patients, types correspondence & reports; answers telephones & gives information & performs related clerical duties as directed.

Essential Functions:
  • Patient/Member Care: Call patients from waiting area & place in exam rooms

  • Key DKA's into automated system

  • Arrange for patient admission, transfer or discharge

  • Arrange for transportation for non-ambulatory patients

  • Complete & forward chart request forms

  • Complete patient processing forms such as admission/discharge documents, chart requests, surgery request forms & obtain patient authorization signatures

  • Fill out laboratory, x-ray requisitions & specialized test forms

  • List referrals from physicians

  • Notify appropriate personnel of abnormal lab test results

  • Verify patient/member eligibility

  • Maintain physician schedules

  • Notify patients of appointment/scheduling changes by phone or mail

  • Prepare physician schedules

  • Answer member inquiries

  • Explain hospital regulations & policies

  • Information & Records: Request charts

  • Answer & route telephone calls

  • Screen patient calls & take messages for providers

  • Materials & Supplies: Clear paper jams & performs routine maintenance

  • Operate copier equipment

  • Other Activities & Responsibilities: Assume other activities & responsibilities from time to time as directed

Basic Qualifications:

  • One (1) to two (2) years clerical experience preferred

  • HS diploma/GED

  • Typing 40 wpm

  • Typing score must be current within one (1) year

  • Please contact Human Resources for testing

  • Proficient w/ MS Word & Excel

  • PowerPoint skills preferred

  • Good people skills preferred

  • Ability to operate office machinery preferred

Notes:

  • May be required to travel to additional locations within the WLA service area.

  • May be required to work as early as 6:30a and as late as 7:30p.

  • This is an on call position, days and hours may vary.

PrimaryLocation : California,Los Angeles,Culver Marina Medical Offices
HoursPerWeek : 1
Shift : Day
Workdays : Mon, Tue, Wed, Thu, Fri
WorkingHoursStart : 11:00 AM
WorkingHoursEnd : 07:30 PM
Job Schedule : Call-in/On-Call
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : B01|SEIU|Local 399
Job Level : Entry Level
Job Category : Administrative & Support Services
Department : Culver Marina MOB - Chemical Dependency-Reg Clin - 0806
Travel : Yes, 25 % of the Time
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Salary : $58,800 - $74,400

PSYCHIATRIC SOCIAL WORKER II
County of Los Angeles -
Los Angeles, CA
PSYCHIATRIC SOCIAL WORKER I
County of Los Angeles -
Los Angeles, CA
PSYCHIATRIC SOCIAL WORKER II
The County of Los Angeles -
Los Angeles, CA

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