IT Coordinator

Responsibilities

• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• Maintain detailed tickets in IT request ticketing system.
• Ensure proper recording, documentation and closure of tickets.
• Installing and configuring network equipment
• Creating firewalls and updating virus protection software and data security systems to keep data and communications protected
• Managing and maintaining company's equipment, such as computers, tablets, and smartphones.
• Installing, upgrading, and managing software and hardware on company devices.
• Keeping an inventory of all company electronic assets.
• Performing backups and restoring lost data as needed.
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders

Requirements:*

*

• Proven experience as an IT Tech or coordinator/relevant experience
• Excellent communication ability
• Outstanding organizational and time-management skills
• In depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles
• Degree in Computer Science, engineering or relevant field

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• IT support: 2 years (Required)

Work Location: One location