Room Attendant

Room Attendent position is responsible for the cleanliness and over appearance of guest rooms or suites

• ESSENTIAL FUNCTIONS:
• Clean assigned suites promptly and efficiently.
• Vacuum and sweep carpets and floors
• Mop floors as needed
• Dust, brush, polish, and vacuum furniture
• Dust and clean room decorations, appliances, and structural surfaces (e.g. wall fixtures, window sills, door jambs)
• Change linen and make beds
• Clean showers, tubs, sinks, and bathroom items
• Remove used guest amenities and trash
• Replenish guest amenities and supplies
• Inspect rooms for safety hazards and for the operating condition of equipment and reporting same to a supervisor and complete work orders
• Check for damaged linens
• Complete assigned deep-cleaning items
• Maintain storage rooms and stock carts in an orderly fashion
• Recording rooms status on work assignment sheets
• Operate housekeeping equipment in a correct and safe manner. Immediately report
• malfunctioning equipment to the Executive Housekeeper or Housekeeping Manager.
• Complete maintenance work orders and deliver to designated area in a timely manner.
• Bring all lost and found items to the Executive Housekeeper?s office for storage.
• Immediately report to the manager any unusual situation in the guests? room/suite, including unreported pets, parties in the suite, missing items, exceptionally dirty room/suites or a vacant suite when the room is thought to be occupied.
• Respect the privacy and protect the security of guest personal belongings and property.
• Follow proper key control procedures for issued keys, or keys left by guests in room/suite.
• Know and follow hotel emergency procedures.
• Practice safe work habits, particularly with regard to lifting techniques and proper handling of cleaning products.
• Courteously accommodate special requests of guests and be prepared to answer guest questions regarding the hotel and local area facilities and services.
• Attend and participate in monthly department meetings or stand up meetings.
• During any Health Emergency, any associate performing work in the hotel public space will adhere to strict cleaning and social distancing guidelines.
• Carry out any reasonable request by Management.