What are the responsibilities and job description for the Kennel Manager position at Kamp K-9?
Job Description – Kennel Manager
Kamp K-9 is a premier dog daycare, dog boarding, dog grooming and training facility located in Long Grove, Illinois. Kamp K-9 serves the broader Northwest Chicago suburbs, including but not limited to, Lake Zurich, Palatine, Buffalo Grove, Wheeling, Arlington Heights, and the corresponding villages.
Kamp K-9 will serve this customer base by providing a complete range of services, in a modern facility, that is managed by a team of people that place equal emphasis on the physical and emotional well-being of its guests (dogs) and its customers (dog owners). The Mission of Kamp K-9 is to provide a clean, safe, healthy, and fun environment that enables dog owners to have complete peace of mind regarding the well-being of their beloved dog while they are at work, on vacation, or simply allowing their dog to interact with other dogs on a given day. Kamp K-9 operates with the highest degree of integrity and will maintain the highest customer service standards (non-negotiable). The general business model of Kamp K-9 is primarily one of service. Therefore, we will always strive to exceed the customers’ expectations, as repeat customers and referrals are an integral component of the business’ success.
The Kennel Manager will report to the Director, Kennel Operations. Key tasks / responsibilities include:
MANAGERIAL RESPONSIBILITIES
- Overseeing all activities related to the Day Kamp and Boarding functions
- Providing training, guidance, performance feedback and leadership to the Kennel Technician staff members
- Developing and managing the schedule for the Kennel Technicians
- Recruiting new Kennel Technicians as necessary
- Developing and managing new and existing processes to achieve a clean, safe, healthy, and fund environment for the guests (dogs)
- Utilizing the facility software program to schedule, input guest information, check-in / check-out, receive transactions
- Monitoring online scheduling requests, reviewing for complete information inputs and responding accordingly (approval, request for additional information, modifying incorrect entries, etc…)
GENERAL RESPONSIBILITIES
- Transporting guests (dogs) to and from the reception area, exercise areas and / or kennel rooms
- Monitoring “Day Kamp” activities to ensure friendly behavior between guests
- Managing mealtimes for boarding guests
- Maintaining a clean and sanitary environment in all guest areas (exercise areas, kennel rooms, meal prep room, staging / storage areas)
- Assisting trainers / groomers with dog handling tasks
- Logging specific behavioral attributes into the system
- Replenishing various supplies after use
REQUIREMENTS
- Passion for dogs
- 2 years of experience in a dog boarding / day care environment
- Friendly / professional appearance / demeanor
- Work 3 - 4 days or a full-time schedule
- Ability to stand and bend for an extended period of time.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Employee discount
Day range:
- Weekends as needed
Shift:
- 8 hour shift
Work setting:
- In-person
Experience:
- Dog boarding / day care: 2 years (Preferred)
Work Location: In person
Salary : $17 - $19