What are the responsibilities and job description for the MAINT/GROUNDS position at Kampgrounds Of America KOA?
ABOUT KAMPGROUNDS OF AMERICA, INC.
Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 525 locations across the United States and Canada including a mix of franchised and company-owned parks. KOA has approximately 90 employees at its corporate headquarters in Billings, Montana, and 1200 across its location. Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused and progressive.
REPORTS TO
Maintenance/Grounds Team Supervisor, Campground Manager and/or Operations Manager
POSITION SUMMARY
Responsible for the general maintenance and upkeep of the campground buildings, facilities, equipment and grounds.
SPECIFIC DUTIES
Perform basic carpentry, electrical and plumbing repairs, and maintenance to campground buildings, facilities, equipment and grounds as directed by the Campground Manager, the Operations Manager or the Maintenance Supervisor.
Implement daily, weekly and monthly maintenance and cleaning programs as instituted by the Campground Manager, the Operations Manager or the Maintenance Supervisor, including the pool/spa, lawn mowing, weed eating, landscaping, garbage pick-up, propane pumping, game machine, laundry servicing and various other campground equipment upkeep.
Comply with all KOA, federal, state and local safety programs by adhering to established guidelines in the operation and storage of various equipment, tools, and chemicals, ensuring your safety, as well as that of fellow staff and campground customers.
Provide superior customer service by being attentive, responsive and helpful to guests needs. Report all customer problems, requests or complaints to the Campground Manager, the Operations Manager or the Maintenance Supervisor.
This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
EXPECTED RESULTS
Campground buildings, facilities and grounds are well-maintained and fully operational.
Projects are completed properly, safely and timely.
Demonstration of a positive attitude with guests, management, and team members.
Use of safe work practices for a secure work environment for staff and campground guests.
JOB QUALIFICATIONS
Basic knowledge of electrical and plumbing equipment and installation
Basic knowledge of chemical properties, handling, and usage
Basic knowledge of propane and gasoline dispensing
Valid Driver’s License
Ability to work nights, weekends, and holidays
Capable of working independently and as part of a team
PHYSICAL REQUIREMENTS
Must be able to lift up to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Long periods of standing
Ability to bend, kneel, stoop, crouch and climb
Must be able to operate various loud and vibrating maintenance tools and equipment
Requires the use of hands/fingers to handle or feel
Able to travel by auto
Able to work inside and outdoors frequently and in various climates
Capable of moving safely over uneven terrain
Kampgrounds Of America, INC. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all persons. This value ensures employees and candidates are treated equally, and are protected from discrimination or harassment of any kind. This includes discrimination on the basis of race, religion, color, national origin, ancestry, gender, gender identity, age, sexual orientation, or any other protected status.
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