Peer Educator

POSITION SUMMARY

Peer Educators encourage engagement in care and support adherence to treatment by providing client centered individual and group level skill building activities. Peer Educators are integral to the Treatment Adherence Program and provide specialized services in a professional environment.

KC CARE CULTURE CODE

KC CARE follows a culture code in all we do. Our code determines how we work, treat each other, and move health equity forward. As an employee of KC CARE, you will:

• Put patients first, always
• Treat all people with dignity, respect, and kindness
• Create safe places for others to share their voice; encourage creativity
• Always strive for improvement; keep learning
• Own your work, action, and mistakes – no one is perfect
• Have fun – work should be fun and we want you to have fun at KC CARE

KC CARE CULTURE VALUES

Exceptional Service: We value exceptional service in providing unconditional whole-person care to everyone with the promise of a personalized and affirming experience for patients. We promise to treat internal and external partners with dignity, respect, and kindness to facilitate the opportunity for all to succeed.

Inclusion and Belonging: We value diversity, equity, inclusion, and belonging by focusing on differences that promote creativity and acceptance across the organization. We promise to create a safe environment for individuality to flourish.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide the following interventions: individual, group, short-term, and just-in-time that support a client’s increased knowledge of HIV self-management and adherence to treatment, offering hope and living proof that living with HIV is possible.
• Deliver individual client educational components (e.g., HIV 101, Lab Values, Adherence) and support patients in navigating the health system and community resources.
• Accept client referrals from Manager, Ryan White Case Managers, collaborative partners via email and SCOUT and maintain a caseload including clients Lost to Care and at risk of being Lost to Care.
• Contact clients in a timely manner to provide emotional and educational support, and encourage self-advocacy to help clients with continued engagement in care.
• Participate in Multidisciplinary meetings and with other community-based organizations (e.g., hospitals, clinics, or private offices) as requested.
• Identify and develop client directed treatment plan goals and monitor ongoing achievement of goals; assess barriers and provide support to schedule medical or case management appointments to engage or re-engage in care.
• Work collaboratively with HIV Primary Care, Behavioral Health and Case Management teams to identify support and engage clients including Lost to Care clients who can benefit from Peer services.
• Conduct Multidisciplinary Client Case Conferences when appropriate with the healthcare team (i.e., Case Management, Linkage to Care Coordinators, and Primary Care etc.).
• Document group and individual encounters in SCOUT to maintain accurate records of client Peer sessions/group meetings.

MINIMUM REQUIREMENTS

• High school diploma or equivalent
• One year of experience or completion of a leadership training program.
• Experience using computers, including Microsoft Office and email communication.

PREFERRED REQUIREMENTS

• One year of experience working in the healthcare field.

WORKING CONDITIONS AND DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions

General working conditions are in a healthcare facility. As such, there is a potential exposure to virus, disease, and infection from patients while performing the duties of this job. May experience traumatic situations including psychiatric traumatized and deceased patients. Travel may be expected to community meetings, client homes, or other agencies.

Physical Demands

While performing duties of this job, employees are regularly required to set, walk, and stand; talk and hear; both in person and by telephone; use hands repetitively to finger, handle, feel, or operate standard office or clinical equipment; reach with hands and arms; and occasionally lift up to 20 pounds.

Mental Demands

While performing the duties of this job, employees are regularly required to use written and oral communication skills; read, analyze, and interpret data, information and documents; analyze and solve non-routine and complex problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with others outside of their department.

Duties and responsibilities, as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments, and location may be changed at any time, as required by business necessity.

At KC CARE, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.  If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at humanresources@kccare.org. KC CARE will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.