What are the responsibilities and job description for the Health Coach - Phoenix AZ position at Karoo Health?
Cardiovascular care is often the #1 cost for health plans and employers, with the current fee for service model incentivizing providers to maximize volume and throughput at the expense of clinical outcomes and patient satisfaction. Karoo’s mission is to improve the lives of every cardiac patient in America by transforming the current care model to improve patient outcomes at significantly lower cost. Karoo deploys a value-based approach which combines a blend of traditional, guideline-based medicine and state of the art digital tools to accomplish this important mission by enabling the conversion to, and success in, value-based care arrangements for cardiovascular networks, health systems and payers. Karoo is backed by leading venture capitalists, including First Trust Capital Partners and BIP Ventures, and has near and medium-term plans for further rounds.
About the role
Karoo is seeking to add an important care team member, the Karoo Koach. This individual will provide health coaching and coordination to members with cardiovascular prevalent diseases.
What you'll do
- Determines patient eligibility for Karoo Health wraparound services
- Operate within practice setting(s) and coordinate across multiple team members
- Initial patient onboarding/activation through program and technology education
- Completes ongoing care plan education and monitoring of adherence to the care plan
- Coordinates health coaching as directed by the Cardiologist or other qualified health professional that address goals identified by the care plan
- Implements a coaching plan to activate the patient and address barriers to change (e.g. medication adherence, chronic disease education, life-style changes, etc.)
- Coordinates with the Cardiology practice to provide insight into the patient’s journey and clinical issues
- Coordinates patients to community and health plan service programs
- Monitors incoming clinical submissions from wearable devices
- Regularly interacts with practice staff to provide line-of-sight into patient admissions, readmissions, and ED visits
- Are comfortable and have demonstrated experience with using multiple technological tools in your day-to-day; you are able to adapt and grow with technological developments quickly
Special projects, initiatives, and other job duties as assigned
Qualifications
- BA/BS in Health Education, Exercise Physiology, Health Sciences, Human Services
- Minimum 3 years of related experience in health education, health coaching, patient education
- Certification, advanced certification, and/or license appropriate to the field of specialty (National Board of Health and Wellness coaching)
- Experience with triage and working within a team-based care model in an onsite or virtual setting
- Experience with team collaboration and coordination of care with external sources
- Strong interpersonal skills and ability to quickly establish rapport with patients over the phone
- Inspires patient motivation and enthusiasm for change and/or follow through on care plans and goals
- Comfortable with ambiguity and a fast-paced culture: You can adapt and approach problems with a solution-oriented mindset
The ability to utilize data to make informed decisions
Health and Safety Manager - Phoenix, AZ
RSI EnTech, LLC -
Phoenix, AZ
Retail Health Coordinator - Phoenix, AZ
CVS -
Phoenix, AZ
Practice Medical Director - Phoenix, AZ
Monogram Health -
Phoenix, AZ
