What are the responsibilities and job description for the Administrator position at KAT Consulting?
Do you like to help people? Are you organized? Outgoing? Then this is the perfect job for you! We are looking to expand The Shop on Main Street by hiring an Office Administrator. We are a Tennessee Department of Agriculture certified CBD and Delta8 shop and manufacturing facility located in Milan, TN.
Office Administrator Job Responsibilities:
- Manage transactions with customers using cash register
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving the store
- Maintain clean and tidy shop area
- Track transactions on balance sheets and report any discrepancies
- Bag, box or gift-wrap packages
- Handle merchandise returns and exchanges
- Educate customers on different products
- Assist management with Social Media posts and growth
- Administrative support for manufacturing, including but not limited to: assisting with shipping, preparing invoices, creating labels, organizing orders, etc
- Maintaining inventory control
- Assist management with ordering of ingredients, packaging, etc
- 9a-6p Tuesday through Saturday; accrual based Paid Time Off; attend community events
Office Administrator Qualifications / Skills:
Managing processes
Developing standards
Informing others
Reporting skills
Supply management
Inventory control
Cashier
Eager to learn
Social Media skills
Education, Experience, and Licensing Requirements:
High school diploma, GED, or equivalent
Good math skills
Organized
Customer satisfaction oriented
Two to three years' customer service experience
Proficient with Google Office software
Two to three years’ management experience not necessary, but preferred
CBD/Delta8 experience not necessary, but preferred, or at least willing to learn
We are excited to grow our team and want you to be apart of it!