Home Maintenance Technician

Qualifications and skills

• Uphold personal and professional integrity, exhibit trustworthiness, and commitment to KHM’s core values.
• Demonstrate exceptional people skills to cultivate strong client relationships.
• Maintain personal standards that prioritize quality and adherence to deadlines.
• Possess technical proficiency in various home maintenance procedures.
• Follow KHM procedures meticulously in fulfilling all responsibilities.
• Demonstrate adept prioritization and scheduling abilities.
• Must have an approved driving record, valid driver’s license, and meet insurability standards.
• Must have an approved background check.
• Must maintain a substance-free working environment.

Company values

• Foundation of Integrity: Commit to doing the right thing and err on the side of benefiting others.
• Joyfully Uplifting Others: Maintain positive interactions with others in a caring and compassionate way.
• Serving with Commitment: Maintain a heart of service and fully committed relationships with others.
• Excellence with Humility: Provide the best quality service to customers.

Role and Responsibilities

Quarterly Maintenance Tasks:

• Ensure the KHM van is stocked and prepared for efficient quarterly visits.
• Schedule quarterly maintenance visits with clients and manage schedule changes.
• Perform all required quarterly checks.
• Create and send invoices for time and materials used during maintenance visits.
• Compile comprehensive Jobber reports and inform clients, managers, and accounting.

Customer Relations Cultivation:

• Act as the primary interface for assigned clients, fostering strong relationships.
• Address issues and concerns respectfully, ensuring ongoing client satisfaction.
• Maintain a comfortable and satisfactory client experience.

Sales and Business Development:

• Identify potential One-Off Maintenance jobs during quarterly visits.
• Communicate maintenance needs to clients and manage final sales communication and contract processes.
• Refer One-up Jobs to the Project Manager for further action.

Professional Growth:

• Update job knowledge through educational opportunities, professional publications, and personal networking.

Additional Benefits:

• Paid holidays
• Courthouse Gym Membership

Job Type: Full-time

Pay: $22.00 - $32.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

License/Certification:

• Driver's License (Required)

Work Location: In person