What are the responsibilities and job description for the Quality Manager position at KAYAK?
Reporting to a Manager of Quality Management, the Quality Manager is a key member of the team who is responsible for ensuring the delivery of high quality software at KAYAK.com, a worldwide leader in Internet travel search. In collaboration with product managers, developers, and testers, you will identify, analyze and document quality related requirements.
You will have an overview of manual and automated test cases, identify inefficient test coverage with potential risks, monitor test executions and report findings to the product team.
You'd monitor and use our quality metrics to advocate and assist development in producing a high quality product.
Responsibilities
- Collaborate with development and product managers to identify, document, and analyze product quality requirements;
- Help to define product acceptance criteria;
- Plan and monitor the development, implementation, and execution of automated and manual test cases;
- Assess production quality metrics to refine quality requirements and test plans;
- Become the main point of contact between product managers, developers and QA resources to clarify testing expectations and the current testing status of new features;
- You will lead the testing activities of an offshore team dedicated to your product area;
- Assist with triaging defect backlogs to reprioritize issues as necessary;
- Identify high-priority issues to ensure timely resolution;
- You are the “voice of quality” for one or more products;
- Work on scheduled and unscheduled releases (On-Call requirements);
- On-Call requirements
Requirements
- Excellent written and verbal communication skills and quantitative analysis skills;
- 5 years experience in an engineering, product management, quality assurance, or similar role in a high-velocity software product or service development environment, including at least two years of experience writing software and/or automated tests;
- Experience working with offshore teams and with colleagues in multiple time-zones;
- Deep knowledge of at least one of the following UI technology stacks: web UI, mobile web or mobile applications, and/or back-end technologies: enterprise Java, service-oriented architectures, relational and non-relational databases.
The following will help you stand out:
- Experience with Atlassian products (Bamboo, JIRA, Bitbucket, etc.);
- Experience with or exposure to software development in a CI/CD environment;
- Experience with a large-scale, customer-facing, continuously available web-based product or service.
The successful candidate will have the following attributes
- Is an effective colleague and collaborator;
- Has shown their dedication to delivering high-quality software in a fast-paced, dynamic environment;
- Is detailed oriented while constantly keeping track of the big picture;
Benefits and Perks
- 6 weeks paid vacation
- Day off on your birthday
- Pension plan contributions
- Health insurance
- Lunch catering five days per week
- An awesome office in the city centre of Copenhagen
- Multiple social events, e.g. wine and beer tasting, yoga, Thursday bars
- A phenomenal team of social and passionate professionals
- Flexible working hours
- Working from (almost) anywhere
About KAYAK
KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car, cruise, or vacation package. We’re also transforming the in-travel experience with our app and new accommodation software. For more information, visit www.KAYAK.com.
As an employee of KAYAK, you will be part of a global network that includes OpenTable and KAYAK's portfolio of metasearch brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. Many employees are dedicated to one brand, but we all have the benefit of using each others strengths and insights. Together, we're able to help people experience the world through dining and travel.
Diversity and Inclusion
We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
