What are the responsibilities and job description for the Centralized Scheduling Supervisor position at KB Home?
About KB Home
KB Home is one of the largest and most recognized homebuilders in the United States and has built over 650,000 quality homes in our more than 60-year history. Today, KB Home operates in 45 markets from coast to coast. What sets KB Home apart is the exceptional personalization we offer our homebuyers from those buying their first home to experienced buyers allowing them to make their home uniquely their own, at a price that fits their budget. As the leader in energy-efficient homebuilding, KB Home was the first builder to make every home it builds ENERGY STAR® certified, a standard of energy performance achieved by fewer than 10% of new homes in America, and has built more ENERGY STAR certified homes than any other builder. An energy-efficient KB home helps lower the cost of ownership and is designed to be healthier, more comfortable and better for the environment than new homes without certification. We build strong, personal relationships with our customers so they have a real partner in the homebuying process. As a result, we have the distinction of being the #1 customer-ranked national homebuilder in third-party buyer satisfaction surveys. Build your career with KB Home. Learn more.
JOB SUMMARY: Centralized Scheduling Manager (CSM) is responsible for proactive management of the division’s construction schedules to ultimately reduce cycle-time, increase accuracy in completion dates and lower construction costs. The CSM creates and maintains the division’s construction schedules and ensures schedules are adhered to and reported (in various report formats) to various personnel. The CSM also ensures all trade partners are aware of and in compliance with the construction department’s schedules and needs at various stages of the building process. The CSM is responsible for the maintenance and updates of all of the division’s construction related reports. The CSM directs the work performed by the Centralized Scheduling staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Centralized Scheduling, Trade and Resource Management:
- Schedules the start, cutoff, work order, and permit required dates for 500 homes released for production.
- Manages the personnel responsible for coordinating options selections.
- Manages the personnel responsible for securing construction permits.
- Coordinates with Sales and Construction regarding plotting and spec starts.
- Communicates lot starts and changes in schedules to Division Management, Superintendents, Sales Representatives, and Trade Partners.
- Manages, tracks, releases, and follows-up on division “Drywall Hold” spec lots program.
- Develops procedures for documenting and reporting delays.
- Analyzes field construction updates and reported milestones to ensure accuracy of data within construction schedules.
- Provides reporting metrics addressing performance of 50 Trade Partners across communities.
- Provides real-time scheduling guidance and communicates with Trade Partners and Construction Team on a regular basis.
- Coordinates and monitors construction activities and resource allocation to reduce cycle-time, increase accuracy in completion dates and lower construction costs per community.
- Makes recommendations on resource procurement to Construction and Purchasing Leaders.
- Provides division leadership data on Trade Partner performance to assist in the decisions on vendor contract renewals.
Prepare and distribute reports as follows:
- Updates and distributes PC Mylar reports on a weekly basis to appropriate division personnel.
- Updates and distributes division reports (Cutoff Calendars, Mini 555, Under Construction, Starts Needed, Unsold Starts, Daily Activity Schedule) to appropriate division personnel and vendors.
- Updates daily and distributes weekly the Evenflow Starts Tracking Report.
- Updates and distributes authorized start lists to appropriate vendors and division personnel.
- Updates and distributes authorized start lists to appropriate vendors and division personnel.
- Creates, revises, and maintains division schedules, including changes required by IT, Purchasing, Construction, and new products.
- Creates and distributes weekly inventory starts request to Regional President, Division President, and VP of Operations.
- Distributes schedules to Project Superintendent and other personnel as needed.
- Creates corporate starts request for Division President to submit to the SVP, National Operations.
- Creates and distributes additional reports as needed and requested by VP of Operations and Division President.
- Manages trade partners assignment changes in Web Mylar to ensure reports and notices are distributed to the correct trade partners.
Supervise and advise by:
- Supervises centralized scheduling staff to direct and coordinate the proper distribution of tasks, projects, and reports while ensuring accuracy and promptness.
- Responsible for the daily management of at least two employees including distribution of work, performance management and hiring/termination decisions.
- Leads, coaches, mentors and manages individuals and team to ensure top performance of all team members in achieving desired results while finding efficient and effective solutions that create overall organizational value.
- Provides feedback on construction scheduling to Construction team and trade partners to have the most accurate information possible and efficient centralized scheduling processes.
- Participates in weekly meetings with construction management.
- Participates in interdepartmental meetings when needed for process changes and occasional attendance at other division management meetings as requested.
EDUCATION/EXPERIENCE/MINIMUM REQUIREMENTS:
Education/Certifications/Licenses
- High School diploma required; college degree preferred.
Experience
- Previous experience (3 years) in homebuilding or a related industry.
- Prior experience in Superintendent, Supply-Chain Management role or equivalent role strongly preferred.
Knowledge, Skills & Abilities
- Proficiency in MS office suite with advanced Excel skills
- Experience in JDE/AS400 a plus
- Strong people skills, including the capability to handle various personalities and develop professional relationships
- Action oriented, with the drive to push projects and tasks to successful closure
- Proven ability of being customer centric by seeking solutions from the customer’s perspective
- Strong ability to work within a team-setting, inclusive of other’s ideas, and a willingness to cooperate
- Makes quick and accurate decisions based heavily on facts, data and/or metrics
- Excellent follow-up, communication (written and verbal) and time management skills
- Self-motivated and Organized
- Able to simultaneously perform multiple detail-oriented tasks with little oversight
Work Requirements
- Conduct business in a professional and ethical manner with potential buyers, trade partners, and coworkers to reinforce goodwill and profitability for the company
- Work 8-hour days with flexibility for overtime when necessary
- Local travel within region required
Find out why KB Home is attracting and retaining the best employees! If you are interested and qualified, please apply now. KB Home provides above average compensation packages and earnings potential, full benefits, an outstanding 401K matching program, bonus plans and amazing promotional opportunities. KB Home is an equal opportunity employer committed to hiring a diverse work team. Diversity is important to KB Home!
Scheduling Specialist
LHC Group -
Peoria, AZ
Scheduling Intern
Nox Group -
Phoenix, AZ
Scheduling Manager
MWH -
Phoenix, AZ
