What are the responsibilities and job description for the Dinner Kitchen Supervisor position at KBA Retail LLC?
Kramerbooks is an iconic, independent restaurant and bookstore known for its delicious food and beverage program, and carefully curated selection of books - whether it's a high-profile newsworthy release, travel guide, banned book, or more obscure title, we probably have it in store (or we can order it!). We're the kind of place where you can find first-timers delighting in their find, long-time regulars browsing the stacks, and events ranging from political correspondent panels to paint and sips and comedy nights. Our full-service cafe and bar, combined with our extended hours and phenomenal book selection, make Kramers a popular destination for a wonderfully eclectic group of guests.
The Kitchen Supervisor will provide leadership and guidance to hourly staff in specific areas of the restaurant during scheduled shifts. the Supervisor must be able to perform all job functions of each crew position.
Kramers Kitchen Supervisor is a leader for the restaurant and is responsible for performance based on brand standards. In addition, they will be accountable for driving guest experience, maintaining a hospitality-focused culture for internal and external guests, and developing a team of thoughtful team members.
Job Duties:
· Direct and supervise employees while executing and maintaining Ensemble standards and operational excellence
· Support the management team in all aspects of operations
· Model hospitality and excellent guest experiences instilling service standards for the team
· Expedite food and ensure order accuracy
· Actively coach and counsel employees to include documentation when appropriate
· Ensure effective front-of-house scheduling so that staffing needs are met, and labor costs are controlled
· Collaborate with the kitchen team to execute safety and sanitation standards
· Other duties as assigned
You'll ideally have at least a year's experience at executing under pressure in a high-volume, full service environment.
Qualifications
- High school diploma (or equivalent) preferred
- High energy and stamina. Able to work within a fast-paced, highly mobile environment
- Able to stand and walk for up to 10 hours per day
- Able to lift and carry up to 50 pounds
- Able to work calmly and effectively under pressure
- Able to work flexible shifts and schedules, inclusive of weekends, and some holidays
- Able to perform essential functions and demonstrate competencies to company standards with reasonable accommodation
- Able to communicate effectively in the primary language of the work location
- If running drinks, must be of legal age to serve alcoholic beverages, and must be certified in (or able to become certified in) responsible alcohol service in accordance with state or local laws
In addition to a strong vision for the Kramers brand (which includes abundant growth opportunities for high-performing team members), we offer a management team which cares about the team and wants to help you to succeed and grow.
