Retail sales associate

Description

As a Retail Sales Associate, you will be responsible for driving exceptional customer service while generating sales within one of our T-Mobile locations.

Our Retail Sales Associates are encouraged to bring their unique personality to fulfill the T-Mobile experience. This is not a mundane, repetitive retail job;

our Retail Sales Associates have fun accomplishing the below job commitments :

• Enthusiastically provide optimal solutions to any customer needs through thorough product and service brand knowledge
• Surpass minimum sales expectations, whether by attracting new customers, or identifying revenue opportunities of existing customers
• Spread brand exposure to attract business opportunities through reaching out within the community, outbound calling, and utilizing social media marketing
• Educate and recommend the best technology choices personalized to each customer
• Simplify the wireless experience to cater to and maximize customer understanding
• Maintain a high attention to detail when completing any transactions or paperwork
• Exercise compassion in all customer interactions
• Foster team partnerships to support store synergy

Requirements

Qualifications

• Passionate advocate for providing unparalleled customer service
• Competitive spirit with a drive to surpass sales potential
• Genuine regard and intention put into customer connections
• Excellent verbal and written communication skills
• 6 months experience in customer service and / or sales environment, wireless retail preferred
• High school diploma / GED
• Willing to work weekends / holidays
• At least 18 years of age
• Legally authorized to work in the United States

Benefits

• Performance-based Total Compensation package consisting of $10 / hr Base Rate, Commission, & Accelerator Bonuses
• Potential All-in Compensation (base rate plus commission and bonuses) totaling $20 / hr
• Potential of receiving up to 4 different Compensation payouts per Month
• Vacation time
• Personal time
• Sick time
• Health benefits
• Phone service discount
• Promotion opportunities
• Employee rewards including trips and contests

Last updated : 2024-05-17